Dental Treatment Coordinator - Float

Elica Health Centers; Sacramento (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dedicated team at a Federally Qualified Health Center focused on providing exceptional patient care. As a Treatment Coordinator, you'll play a vital role in ensuring patients receive the dental care they need. This position involves scheduling appointments, verifying insurance, and preparing treatment plans while fostering a welcoming environment for patients. With a commitment to community health, this role offers a unique opportunity to make a difference in the lives of underserved populations. If you're passionate about dental care and patient advocacy, this is the perfect opportunity to grow your career in a supportive and innovative setting.

Benefits

403B retirement savings account with employer matching

Healthcare: Medical, Dental, Vision plans

Company funded Health Reimbursement Arrangement

Flexible Spending Accounts

Company paid basic Life and AD&D Insurance

Accrued paid time off and paid holidays

Employee Assistance Plan

Tuition Reimbursement program

Qualifications

• 1+ year experience in a dental setting preferred.
• Current CPR certification required.
• Knowledge of government and non-government dental payers.

Responsibilities

• Ensure patients receive necessary information for dental appointments.
• Schedule appointments and verify insurance.
• Assist with patient inquiries and maintain office appearance.

Skills

Dental Terminology

Insurance Verification

Patient Education

Bilingual Communication

Fast-paced Environment Adaptability

Treatment Plan Presentation

Dental Office Billing

Education

High School Diploma or equivalent

Tools

EPIC Wisdom

Dental Scheduler

Job description

Our Mission:

To provide quality, affordable health care through the operation of professional and compassionate health homes for underserved populations, who are confronted with barriers to accessing care.

About Us:

Elica Health Centers is a Federally Qualified Health Center dedicated to a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.

Elica’s Dental program includes comprehensive dental services, dental residency program, mobile dental program, and school-based dental program. We employ the latest technology to efficiently and effectively serve our Dental patients. Our state of the art Dental facilities are equipped with panoramic x-rays and digital intraoral scanners to take impressions and engage patients in their oral health care. Our dentists and residents are certified in the use of the 9.3 micron CO2 hard and soft tissue laser, which allows us to perform fillings without the need for local anesthesia. This laser also allows us to provide additional services to our patients such as gingivectomies and crown lengthening without needing to refer to specialists. Our electronic health records system is integrated with our Medical and Integrated Behavioral Health departments to allow us to work together to improve the overall health of our community.

What You'll Do:

The Treatment Coordinator is a key team member ensuring the patient receives their needed and wanted dentistry. The Treatment Coordinator is responsible for ensuring that patients receive all information required for dental appointments including scheduling appointments, insurance verification, preparing treatment plans for future dental care, as well as addressing any patient concerns. Additionally, the Treatment Coordinator will assist with answering phone calls, greeting patients, and maintaining office appearance.

Compensation: $21.15 - $27.50 an hour - Dependent Upon Experience

Requirements:

• High School Diploma or equivalent
• Minimum of 1 year of related experience in dental setting; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
• Current CPR certified
• Experience with EPIC Wisdom and/or dental scheduler preferred
• Experience with dental office billing
• Knowledge of government (MediCal) and non-government payers for dental insurances.
• Knowledge of dental terminology
• Must be able to educate parents and patients on the benefits of dental treatment
• Ability to present treatment plans and take financial payments
• Ability to work in a fast-paced environment and meet daily production targets
• Ability to show initiative and adaptability in the workplace
• Ability to plan and organize day and workflow
• Bilingual in English and Spanish, Farsi, Dari, Pashto, or Russian preferred

Benefits:

Elica is proud to offer an exciting benefits package to qualifying full-time employees which can support your health, your family, and help you plan for the future.

• 403B retirement savings account with up to 4% employer matching contribution and 100% immediate vesting.
• Healthcare: Medical (Kaiser or Western Health Advantage Options), Dental, Vision - Individual and family plans available
• Company funded Health Reimbursement Arrangement (HRA) to help pay for out-of-pocket costs related to medical coverage
• FSA Plans: 2 options for Flexible Spending Accounts - Health Care FSA and Dependent Care FSA
• Company paid basic Life and AD&D Insurance. (supplemental life and AD&D options available)
• Optional Critical Illness, Accident, ID Theft Protection and Pet insurance options
• Accrued paid time off and paid holidays.
• Employee Assistance Plan with five (5) free counseling visits, financial services, legal services, and a plethora of online resources.
• Tuition Reimbursement program and CME/CEU program.

Additional Requirements:

• Must have a current and valid California driver’s license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.
• If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen.

Physical Requirements and Work Environment:

The work environment is characteristic of a medical/dental clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.