Dental Treatment Coordinator: Boost Case Acceptance & Scheduling

Excel Dental Chelsea; Chelsea (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Vacation Time

Paid Holidays

Paid Sick-Time

401K Plan with Matching

Health Insurance

Dental Insurance

Mentorship for Career Advancement

Free Parking

& Much More!

Job summary

Excel Dental Chelsea is seeking a dedicated front desk professional to manage scheduling, patient check-in, and treatment-plan coordination. The role focuses on presenting plans, maintaining full Dr. schedule, and driving high-case acceptance.

Candidates should have strong patient service, insurance verification, and bilingual Spanish skills preferred. This is a long-term position offering growth, mentorship, and competitive compensation in a friendly, team-oriented dental practice.

Qualifications

• Exceptional people skills and customer service.
• Experience with insurance eligibility and verification.
• Ability to work independently as well as in a team.
• Bilingual Spanish speaking preferred.

Responsibilities

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Treatment planning and coordinating to promote high-case acceptance.
• Review and maintain schedules for productivity.
• Schedule and confirm patient appointments.
• Prepare new patient records neatly and accurately.
• Various office duties as assigned by Practice Management.
• Responding to patient financial inquiries and directing to appropriate departments.

Skills

People skills

Customer service

Insurance verification

Reliable

Bilingual Spanish

Job description

Excel Dental Chelsea is seeking a dedicated front desk professional to manage scheduling, patient check-in, and treatment-plan coordination. The role focuses on presenting plans, maintaining full Dr. schedule, and driving high-case acceptance.

Candidates should have strong patient service, insurance verification, and bilingual Spanish skills preferred. This is a long-term position offering growth, mentorship, and competitive compensation in a friendly, team-oriented dental practice.