Dental Treatment Coordinator

Open Door Community Health Centers; United States; In loco; USD 36.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Retirement plans

Paid training

Descrizione del lavoro

Open Door Community Health Centers is seeking a Treatment Coordinator to identify and assist dental patients needing urgent care, track referrals, and ensure timely completion of treatment plans. This role supports the dental care team and reports to the Office Manager.

The position emphasizes collaboration with providers, coordination of resources, and tracking of programs like CAMBRA and Well Child, with a strong focus on access to care and patient education.

Competenze

• Strong interpersonal skills and the ability to establish constructive professional relationships among a diverse workforce.
• Ability to work as a team member and independently as needed.
• Ability to communicate effectively and exercise sound judgment.
• Ability to handle difficult situations in a calm, equitable manner.
• Ability to write routine reports and correspondence.
• Ability to accurately chart patient information.
• Ability to promote effective communication between patient and provider.
• Ability to represent ODCHC’s interests in the community.

Mansioni

• Works with patients and families to utilize dental care resources and community services to improve health status.
• Develops a resource and referral system within dental clinics and builds relationships with community sources of support.
• Establishes an effective recall system for patients at all dental sites.
• Plans tracking and reporting for case management of dental programs.
• Identifies urgent care patients with multiple diagnoses to expedite care.
• Assesses social needs and barriers (literacy, language, income) and helps plan solutions.
• Provides information to other agencies as appropriate and coordinates chart reviews.

Conoscenze

Interpersonal skills

Team player

Communication

Office software

Formazione

Dental clinic experience preferred

Strumenti

EMR systems

Microsoft Office

Descrizione del lavoro

Committed to Our Community in the Heart of the Redwoods. Removing Barriers to Healthcare Access BDC Burre Dental Center Under the supervision of the Office Manager the Treatment Coordinator will identify and assess clinic patients who have been recommended for urgent care according to CAMBRA guidelines and the tracking of such cases to ensure that treatment plans are finished in a timely manner. The Treatment Coordinator is also responsible for tracking all cases referred out for hospital dentistry by their primary care provider. The Treatment Coordinator will be responsible for follow up on all outside referrals for active patients of record. And other duties deemed necessary by Vice President of Dental Services and the Dental leadership team. Compensation Range: $26.00-$30.03

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Works with patients and their families to utilize Dental health care resources, social services and community resources appropriately to optimize and improve on their health status.
• Responsible for developing a resource and referral system within the dental clinics, as well as establishing on-going relationships with the patients and caregivers and other community sources of support.
• Responsible for establishing an effective recall system for patients at all dental sites.
• Plans and develops a tracking and reporting system for the case management of all dental programs such as PDI, Angel Fund, CAMBRA, Well Child, Fast Track, Title Three, etc.
• Identifies patients who are urgent care with multiple diagnoses and health issues and helps expedite care.
• Assesses the social needs of each patient (family) and his or her coping and adaptive abilities, formal and informal support-systems, and self care abilities.
• Determines the barriers each patient faces (literacy, language, income, etc) and helps the patient develop a plan to overcome them.
• Establishes baseline data on the health and utilization patterns of these patients.
• Provides early intervention for patients such as Well Child, Recalls, and Education etc.
• Facilitates and promotes effective communication between the patient and the dental provider and collaborates with the provider in the development of an effective patient education program.
• Meets regularly with patients and assists them in fulfilling recommendations for their dental treatment plan.
• Including, but not limited to: explanation of special instructions, assistance with transportation needs, translation.
• Acts as liaison and facilitator between patient and interdisciplinary care team.
• Provides information to other agencies as appropriate.
• Communicates regularly with Provider, Office Manager, and Administrative Site Director.
• Facilitates access to financial coverage for needed care: Coordinates and participates in Quality Assurance activities.
• Attends and coordinates chart review and case management with provider and other involved staff members.
• Other duties and responsibilities as designated by supervisor.

QUALIFICATIONS AND EXPECTATIONS:

• Strong interpersonal skills and the ability to establish constructive professional working relationships among a diverse workforce.
• Ability to work as a member of a team and independently as needed.
• Ability to communicate effectively and exercise sound and responsible judgment.
• Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
• Ability to write routine reports and correspondence.
• Ability to accurately chart patient information.
• Ability to promote effective communication between the patient and the primary care provider.
• Ability to effectively represent ODCHC’s interests in the community and maintain effective working relationships among coworkers, public, private, and professional groups.
• Strong computer skills with specific aptitude in Microsoft Office Suite and/or Electronic Medical Records (EMR).
• Adheres to ODCHC’s policies and procedures.

EDUCATION AND EXPERIENCE:

ODCHC Dental Experience preferred.

SUPERVISORY RESPONSIBILITIES:

None.

SUPERVISION AND SUPPORT:

The Treatment Coordinator reports directly to the Office Manager and is an integral member of the Dental Care Team.

PHYSICAL REQUIREMENTS:

This is largely an office-based position. The physical requirements described are representative of those needed to successfully perform the essential duties of the position. Reasonable accommodation will be made to allow otherwise qualified candidates to perform these functions. Ability to communicate via telephone, video, and/or in-person. Vision adequate to read documents, computer screens, forms. Ability to remain stationary for extended periods. Ability to lift, carry, or otherwise move up to 25 pounds. Ability to use keyboard and view computer screens for extended periods. Ability to travel locally and long-distance as needed. Ability to move around offices and clinics as needed.

Open Door Community Health Centers was founded in 1971 and is dedicated to providing healthcare and education to the residents of Humboldt County, Del Norte County, and surrounding rural areas. We offer a comprehensive range of healthcare services, including Primary Medical Care, Pediatric Services, Chronic Illness Management, Dental Care, Pregnancy, Prenatal Services, and more. Recognizing the critical importance of accessibility, we proactively identify areas with unique healthcare needs and extend our high-quality healthcare services and educational programs to individuals who face obstacles such as financial constraints, geographical isolation, or social barriers. Open Door Community Health Centers has earned recognition as one of the best places to work in Humboldt County. Our focus on employee well-being includes offering free monthly online therapy sessions, interactive training opportunities, educational programs, and various employee appreciation events throughout the year. We provide comprehensive benefits, including medical, dental, vision, and retirement plans, to all full-time employees and some part-time employees. For those looking to embark on a new career in the medical or dental fields, Open Door offers paid training for many entry-level positions.

Open Door participates in the E-Verify program. This means we use E-Verify to confirm the employment eligibility of all newly hired employees by electronically verifying information from their Form I-9 with the Social Security Administration and the Department of Homeland Security. Participation in E-Verify is voluntary for our organization, but we are committed to maintaining a legal and compliant workforce.

Notice of Non-Discrimination: Open Door Community Health Centers does not discriminate based on citizenship status or national origin in accordance with 8 U.S.C. § 1324b.

For more information about E-Verify, please visit: E-Verify Website.