Dental Treatment Coordinator

btyDENTAL WA Group; Sumner (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

btyDENTAL WA Group in Sumner, WA seeks friendly staff for dental front desk roles. You will manage patient charts, answer calls, greet patients, schedule appointments, verify insurance, collect payments, and submit claims.

Previous healthcare or dental experience is preferred but not required; training is provided to reliable candidates. Strong communication and interpersonal skills are essential for teamwork with front and back-office staff.

Qualifications

• 1+ years of work experience in healthcare, finances, or sales.
• 1+ years of experience in dental or front desk roles.
• Strong verbal communication skills and outstanding interpersonal skills.

Responsibilities

• Organize and maintain patient charts, ensuring completeness.
• Answer the telephone professionally and interact with patients.
• Greet patients with a friendly, courteous attitude.
• Manage patient scheduling and coordinate with front/back-office staff.
• Verify insurance coverage for planned treatment.
• Collect payments and reconcile daily cash reports.
• Prepare patient prescriptions and submit dental claims.
• Present treatment plans and explain co-payments/benefits.
• Educate patients about their treatment.

Skills

Verbal communication

Interpersonal skills

Customer service

Job description

We are seeking friendly and professional staff to come on board. The job comes with training, only if you are reliable. If you have dental experience, that's an advantage. Still, even if you do not have dental experience, related experience such as customer service, medical field, or front receptionist experiences are welcome.

Job Descriptions:

• Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.


• Courteously answers the telephone and interact professionally with patients


• Greet all patients with a smile and a professional, courteous attitude


• Manage the patient schedule, working cooperatively with front and back-office staff to ensure
  workflow


• Verify insurance coverage for the planned treatment


• Collect payment from patients and reconciles daily cash reports


• Preparing patient prescriptions


• Present treatment plans after calculating patient co-payments and insurance benefits


• Educating patients about their treatment


• Preparing & submitting dental claims

Preferred Job Requirements:

• 1+ years of work experience in healthcare, finances, or sales


• 1+ years of experience in dental


• Strong verbal communication skills and outstanding interpersonal skills

COVID-19 precautions

• Fully vaccination against COVID-19 required


• Personal protective equipment provided or required


• Social distancing guidelines in place


• Sanitizing, disinfecting, or cleaning procedures in place