Dental Treatment Coordinator

Elica Health; Sacramento (CA); Hybrid; USD 3,444,000 - 4,064,000; Full time

Benefits offered by this job

403(b) with 4% match

Medical, dental, vision

HRA

FSA options

Life & AD&D insurance

Paid time off

Tuition reimbursement

Job summary

Elica Health Centers is a Federally Qualified Health Center delivering comprehensive dental and medical services in California. The Treatment Coordinator plays a key role in coordinating dentistry, scheduling, insurance verification, and patient communication within our modern clinics and mobile programs.

The role supports educating patients on treatment options and financing while ensuring smooth operations and timely appointments in a busy dental office environment.

Qualifications

• High School diploma or equivalent required.
• 1 year or more dental setting experience.
• Current BLS certification.
• EPIC Wisdom and/or dental scheduler experience preferred.
• Knowledge of Medi-Cal and other dental payers.
• Knowledge of dental terminology.
• Ability to educate parents and patients on treatment and payments.
• Ability to present treatment plans and collect payments.
• Ability to work in a fast-paced environment and meet daily targets.
• Bilingual in English and Spanish or other languages preferred.

Responsibilities

• Schedule appointments and verify insurance.
• Prepare treatment plans for future dental care.
• Address patient concerns and questions.
• Answer phone calls, greet patients, and maintain office appearance.

Skills

BLS Certification

EPIC Wisdom

Dental Scheduler

Dental Billing

Medi-Cal Knowledge

Dental Terminology

Patient Education

Treatment Plans & Payments

Fast-paced

Initiative

Planning & Organization

Bilingual EN/ES

Education

High School Diploma

Tools

EPIC Wisdom

Dental Scheduler

Job description

Description

Our Mission:

To provide quality, affordable health care through the operation of professional and compassionate health homes for underserved populations, who are confronted with barriers to accessing care.

About Us:

Elica Health Centers is a Federally Qualified Health Center dedicated to a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.

Elica's Dental program includes comprehensive dental services, dental residency program, mobile dental program, and school-based dental program. We employ the latest technology to efficiently and effectively serve our Dental patients. Our state of the art Dental facilities are equipped with panoramic x-rays and digital intraoral scanners to take impressions and engage patients in their oral health care. Our dentists and residents are certified in the use of the 9.3 micron CO2 hard and soft tissue laser, which allows us to perform fillings without the need for local anesthesia. This laser also allows us to provide additional services to our patients such as gingivectomies and crown lengthening without needing to refer to specialists. Our electronic health records system is integrated with our Medical and Integrated Behavioral Health departments to allow us to work together to improve the overall health of our community.

What You'll Do:

The Treatment Coordinator is a key team member ensuring the patient receives their needed and wanted dentistry. The Treatment Coordinator is responsible for ensuring that patients receive all information required for dental appointments including; scheduling appointments, insurance verification, preparing treatment plans for future dental care, as well as addressing any patient concerns. Additionally, the Treatment Coordinator will assist with answering phone calls, greeting patients, and maintaining office appearance.

Requirements

• High School Diploma or equivalent
• Minimum of 1 year of related experience in dental setting; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
• Current BLS certified
• Experience with EPIC Wisdom and/or dental scheduler preferred
• Experience with dental office billing
• Knowledge of government (MediCal) and non-government payers for dental insurances.
• Knowledge of with dental terminology
• Must be able to educate parents and patients on the benefits of dental treatment
• Ability to present treatment plans and take financial payments
• Ability to work in a fast past environment and meet daily production targets
• Ability to show initiative and adaptability in the workplace
• Ability to plan and organize day and workflow
• Bilingual in English and Spanish, Farsi, Dari, Pashto, or Russian preferred

BENEFITS:

• Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting-start building your future from day one!
• Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
• Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
• Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs.
• Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage.
• Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance.
• Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
• Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.

This is more than just a benefits package - It's a commitment to your health, well-being, and professional success!

Learn more about Elica's services and mission at our website or check us out on Facebook.

Additional Requirements

• Must have a current and valid California driver's license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.
• If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen.

Physical Requirements and Work Environment

The work environment is characteristic of a medical/dental clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation - $25.00 - $29.50 - Dependent upon experience