Dental Treatment Coordinator

Elite Dental Partners; Rockford (IL); On-site; Full time

Job summary

A leading dental organization in Rockford seeks a Treatment Plan Coordinator passionate about patient care. Responsibilities include educating patients, managing treatment plans, and ensuring accurate scheduling. Join a supportive team dedicated to improving community health and providing elite patient experiences.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Paid Time Off

Quarterly Bonus Opportunities

Qualifications

• Minimum of two years’ experience in a dental or healthcare environment.
• Knowledge of dental insurance preferred.

Responsibilities

• Educate patients on treatment plans and oral health.
• Present treatment options and manage scheduling.

Skills

Communication

Customer Service

Education

High School Diploma

Degree in Business or Healthcare

Tools

Microsoft Office

Dentrix

Job description

A team that is aligned and patient-focused creates a great environment for patients and for you as a team member. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.

Our team is adding a Treatment Plan Coordinator who shares our passion for patient care and education.

Responsibilities

1. Educate patients on their treatment plan and the importance of their oral health.
2. Present treatment plan options and gain financial consent, including payment plans.
3. Ensure treatment plans are accurate in the system.
4. Manage a productive schedule and schedule future appointments.
5. Coordinate with labs to ensure case completion prior to patient appointments.
6. Complete all administrative tasks accurately and in a timely manner.

Qualifications

1. High school diploma required; a degree or additional education in a business or healthcare discipline is preferred.
2. Minimum of two (2) years’ experience in a dental, healthcare, or service environment.
3. Knowledge of dental insurance and explanation of benefits is preferred.
4. Superior communication and customer service skills with a desire to help patients.
5. Proficient with Microsoft Office products and dental software; experience with Dentrix is strongly preferred.

As a valued team member, you’ll enjoy a rewarding career with growth opportunities and a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• Life Insurance, Short-Term and Long-Term Disability Insurance
• Flexible Spending Accounts
• Wellness Program
• Paid Time Off and Paid Holidays
• Quarterly Bonus Opportunities
• 401k

We are an equal opportunity employer and an advocate for diversity and inclusion.

Compensation

Hourly rate: $22 - $24 USD

Our Mission

We take pride in helping our communities be healthier, feel better, and smile with confidence. Our vision is to provide an elite patient experience tailored to individual needs, ensuring the best care possible.

Our team members find it rewarding to help patients be healthier and enjoy being part of an organization that supports their growth. We are committed to professional development and internal promotion, offering tremendous career opportunities.

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