Dental Treatment Coordinator

Affordable Care, LLC; Port Charlotte (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Group medical and dental insurance

Vision insurance

Life insurance

Flexible spending (health and Dep Care

401(k)

9 paid holidays off

10 days of vacation

5 additional PTO days

Hospital indemnity

Accident insurance

Critical illness insurance

Job summary

Affordable Dentures & Implants in Port Charlotte, FL is seeking a Dental Treatment Coordinator to guide patients through treatment plans, educate them on options, manage scheduling, and support the office team.

The role emphasizes patient focus, strong communication, and accurate records; experience with dental insurance, billing questions, and payments is a plus; you will collaborate with doctors and staff to improve treatment acceptance and patient experience.

Qualifications

• 2+ years of sales, healthcare, dental, or patient coordination experience preferred
• Knowledge of dental insurance processes, including benefit verification, patient financial discussions, and payment options preferred
• Experience with dental treatment planning, patient consultations, or case acceptance is a plus
• Strong communication and relationship-building skills
• Ability to manage multiple priorities in a fast-paced dental office environment

Responsibilities

• Serve as a primary contact for patients throughout their treatment journey
• Review doctor-prescribed treatment plans with patients and answer questions
• Educate patients on treatment options, insurance benefits, financing solutions, and payment options
• Coordinate treatment scheduling and maintain efficient patient flow
• Verify insurance coverage and educate patients on benefits and financial responsibilities
• Handle patient payments and assist with billing questions
• Maintain accurate patient records and documentation in the practice management system
• Support office efficiency and patient satisfaction goals
• Collaborate with doctors and leadership to improve treatment acceptance

Skills

Patient coordination

Healthcare sales

Customer service

Communication

Relationship building

Education

High School Diploma or equivalent

Job description

Join Affordable Dentures & Implants and Help Create Healthy, Confident Smiles!

Are you a motivated Dental Treatment Coordinator with a passion for helping patients understand their treatment options and achieve their dental goals? Affordable Dentures & Implants is seeking a patient-focused, organized, and results-driven Treatment Plan Coordinator to join our team.

In this role, you will serve as a key connection between our patients, doctors, and office team by guiding patients through their recommended treatment plans, coordinating care, and creating an exceptional patient experience. If you enjoy building relationships, providing outstanding customer service, and helping patients overcome barriers to completing treatment, this is an opportunity to make a meaningful impact every day.

Why Join Us?

• Competitive compensation

• Career growth and advancement opportunities

• Supportive, team-oriented work environment

• Make a meaningful impact by helping patients receive life-changing dental care

• Work alongside experienced dentists and dental professionals

• Comprehensive new hire training and onboarding provided

What You'll Do

As our Dental Treatment Coordinator , you will play an essential role in managing the patient experience, treatment acceptance process, and daily non-clinical operations of the dental office.

• Serve as a primary point of contact for patients throughout their treatment journey.

• Conduct patient consultations to review doctor-prescribed treatment plans, answer questions, and ensure patients understand their recommended care.

• Educate patients on treatment options, insurance benefits, financing solutions, and affordable payment options.

• Build strong patient relationships while identifying and resolving barriers that may prevent treatment completion.

• Follow up with patients to encourage scheduling and completion of recommended treatment.

• Coordinate treatment scheduling and maintain an efficient patient flow within the dental office.

• Schedule, confirm, and manage patient appointments.

• Handle incoming phone calls, emails, and patient inquiries professionally and promptly.

• Address patient concerns and provide solutions while maintaining a high level of customer service.

• Verify insurance coverage and educate patients regarding their benefits and financial responsibilities.

• Collect, post, and process patient payments, including credit card transactions and deposits.

• Assist with billing questions and coordinate with appropriate departments when needed.

• Maintain accurate patient records, treatment plans, and documentation within the practice management system.

• Perform patient chart audits and ensure treatment information is accurate and up to date.

• Monitor daily schedules to support office efficiency and patient satisfaction.

• Partner with the Doctor and office leadership to improve treatment acceptance and overall patient experience.

• Assist with staff training and ensure team members understand office procedures and processes.

• Support practice goals related to revenue, profitability, and operational success.

Qualifications

• High School Diploma or equivalent required

• 2+ years of sales, healthcare, dental, or patient coordination experience preferred

• Previous experience in a dental office, medical office, or customer-focused healthcare environment preferred

• Experience with dental treatment planning, patient consultations, or case acceptance is a plus

• Knowledge of dental insurance processes, including benefit verification, patient financial discussions, and payment options preferred

• Strong communication and relationship-building skills

• Ability to confidently discuss treatment recommendations and financial options with patients

• Excellent organizational skills with the ability to manage multiple priorities

• Ability to work in a fast-paced dental office environment

• Strong problem-solving skills and ability to make independent decisions

• Goal-oriented mindset with the ability to meet and exceed performance expectations

We're Looking For Someone Who Is:

• Patient-focused and passionate about helping others

• Confident communicating with patients about treatment and financial options

• Organized, dependable, and detail-oriented

• Motivated by achieving goals and improving patient outcomes

• Comfortable working in a fast-paced, team-oriented environment

• Skilled at building trust and creating positive patient experiences

• A strong communicator who can collaborate effectively with doctors and team members

If you're ready to build a rewarding career while helping patients receive the care they need, and become part of the Affordable Dentures & Implants team!

Keywords: Dental Treatment Coordinator, Patient Care Coordinator, Dental Office Coordinator, Treatment Plan Coordinator, Dental Sales Coordinator, Case Acceptance Coordinator, Dental Financial Coordinator, Dental Insurance, Patient Scheduling, Treatment Planning, Patient Consultations, Dental Practice Management, Customer Service, Healthcare Sales, Dental Office Administration.

Benefits

We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the training needed to provide you with the support you need to do your job well.

• group medical and dental insurance
• vision insurance
• life insurance
• flexible spending (health and dependent care)
• 401(k)
• 9 paid holidays off
• 10 days of vacation
• 5 additional PTO days
• hospital indemnity
• accident
• critical illness insurance options

We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.

About Affordable Care

Founded in 1975, today Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 360 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ).

Job Details

Pay Type Hourly

Job Category Practice Staff