Dental Treatment Coordinator

American Dental Companies; Covington (GA); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

ADC Standard Package

Job summary

American Dental Companies is seeking a dedicated Treatment Coordinator in Covington, Georgia, to enhance patient care through communication and organization. This full-time role emphasizes presenting treatment plans and coordinating financial aspects to ensure patients navigate their care confidently.

The ideal candidate will excel in communication, demonstrate financial confidence, and be detail-oriented. Responsibilities include engaging with patients, collaborating with the medical team, and maintaining accurate documentation.

Qualifications

• Exceptional communication skills for patient interaction.
• Ability to discuss costs and secure patient commitments.
• Strong organizational skills to manage data and outcomes.
• Familiarity with practice workflows and tracking systems.

Responsibilities

• Present comprehensive treatment plans to patients clearly.
• Coordinate payment options and verify insurance.
• Track and follow up on unscheduled treatment plans.
• Document patient decisions and agreements.
• Collaborate with the doctor and scheduling team.

Skills

Exceptional verbal and written communication skills

Comfortable discussing treatment costs

Highly organized and detail-oriented

Ability to follow practice systems

Job description

Treatment Coordinator

About Us

At Covington Family Dentistry, we believe everyone deserves access to quality dental services and a healthy, beautiful smile. We are a comprehensive, patient-centered family practice in Covington, Georgia, providing everything from preventative care to advanced cosmetic and implant dentistry under one roof.

We are looking for a dedicated Treatment Coordinator who loves helping patients move forward with care through confident communication, strong organization, and consistent follow-up. This is a key role in our practice-you will bridge the gap between clinical diagnosis and treatment delivery, ensuring our patients understand their care plans, navigate financing comfortably, and confidently schedule their appointments.

Position Overview

• Position Title: Treatment Coordinator

• Employment Category: Full-Time

• Schedule:

  • Monday through Thursday: 8:00 AM – 5:00 PM

  • Friday: 8:00 AM – 1:00 PM

• Compensation: $24.00 – $28.00 / hour (Hourly Pay Type)

• Benefits: ADC Standard Package

Core Responsibilities

• Patient Advocacy: Present comprehensive treatment plans to patients clearly, transparently, and compassionately.

• Financial Coordination: Discuss dental fees, coordinate payment/financing options, and answer patient questions respectfully to secure financial commitment.

• Insurance Verification: Verify and thoroughly understand dental insurance breakdowns to ensure highly accurate treatment planning and estimation.

• Follow-Up Care: Actively track and follow up on unscheduled treatment plans via daily and weekly tracking protocols.

• Precise Documentation: Accurately document patient decisions, clinical notes, and financial agreements.

• Team Collaboration: Work closely with the doctor and the scheduling team to protect practice production goals and maintain an optimal daily workflow.

Qualifications & Skills

Required:

• Communication Excellence: Exceptional verbal and written communication skills, both over the phone and in person.

• Financial Confidence: Comfortable discussing out-of-pocket costs and asking patients for treatment commitment respectfully.

• Detail-Oriented: Highly organized with a strong ability to manage data, track outcomes, and monitor Key Performance Indicators (KPIs).

• System-Driven: Ability to follow established practice scripts, workflows, and tracking systems.

Preferred:

• Prior experience as a Dental Treatment Coordinator is strongly preferred.

To Apply

If you are an organized communicator who is passionate about patient care and ready to help our practice thrive, we would love to meet you! Please submit your resume and cover letter detailing your relevant dental experience.