Dental Treatment Concierge — Patient Financing & Care

Gentle Dental; Milpitas (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Employee Assistance Program

Medical and pharmacy, dental, vision

Basic life, AD&D, and long-term(dis)

6 Paid holidays and 2 Paid floating

PTO (80 hours per year for hourly)

401k plan and deferred compensation

Referral Bonuses ($600-$2,500)

Job summary

Gentle Dental in Milpitas, CA is hiring Treatment Coordinators for full-time and part-time roles. You will guide patients from initial consult to treatment acceptance, explain financial options, and coordinate scheduling and documentation to ensure smooth care.

This role requires at least 1 year front-office medical experience, orthodontic exposure, strong computer skills, and the ability to present treatment plans.

Qualifications

• Minimum 1+ year of front office experience in a medical environment.
• 1 year of experience in Orthodontics.
• Computer literate; QSI experience is a plus.
• Experience presenting treatment plans and costs of services.
• Bilingual abilities are a plus.

Responsibilities

• Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
• Monitor patient progress to ensure completion of the dental treatment plan and enter plans into the computer system.
• Be knowledgeable about various insurance plans, exclusions and limitations.
• Ensure all forms for predeterminations to third-party benefit providers are submitted and patients notified of status and their financial responsibilities.

Skills

Front office experience

Orthodontic experience

Computer literacy

Treatment plans presentation

Bilingual (plus)

Education

High School or better

Tools

QSI system

Job description

Gentle Dental in Milpitas, CA is hiring Treatment Coordinators for full-time and part-time roles. You will guide patients from initial consult to treatment acceptance, explain financial options, and coordinate scheduling and documentation to ensure smooth care.

This role requires at least 1 year front-office medical experience, orthodontic exposure, strong computer skills, and the ability to present treatment plans.