Dental Receptionist @ Towncare Dental of Cooper City

Dental Care Alliance; Missouri; On-site; USD 35,000 - 45,000; Full time

Job summary

A leading dental practice in Missouri is seeking a motivated Dental Receptionist to provide exceptional customer service and support to patients. This entry-level position involves scheduling appointments, addressing inquiries, and ensuring a welcoming environment, making a significant impact on patient care in a team-oriented workplace.

Benefits

Sign-on bonus (if applicable)

Flexible scheduling options

Health, dental, and vision insurance

Life insurance and disability benefits

401(k) plan

Access to modern dental technology

Qualifications

• Experience working in a dental healthcare office.
• Knowledge of insurance plans (HMO/PPO).
• Exceptional customer service skills.

Responsibilities

• Greet and acknowledge patients with a smile upon arrival.
• Respond to patient questions and concerns.
• Answer phones and schedule appointments.

Skills

Customer Service

Insurance Knowledge

Telephone Skills

Job description

Dental Receptionist @ Towncare Dental of Cooper City

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Overview

Towncare Dental of Cooper City is looking for an experienced Dental Receptionist to join our clinical team by providing a high level of patient care and satisfaction in a team-based environment. We pride ourselves on offering comprehensive, personalized care in a warm and welcoming setting, prioritizing patient comfort and advanced treatments for optimal oral health. Candidates must have prior dental experience to be considered.

Position Overview

This position is ideal for someone passionate about providing outstanding customer service, eager to learn, and interested in starting a career in dentistry. The role involves supporting staff and patients, answering phones, handling inquiries, scheduling appointments, and assisting with treatment plan financial arrangements while being flexible with requests and projects assigned by staff or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What We Offer

• Sign-on bonus (if applicable)
• Flexible scheduling options
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

How To Apply

If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV. Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

Responsibilities

• Greet and acknowledge patients with a smile upon arrival and dismissal
• Respond to patient questions and concerns according to DCA policies
• Answer phones and schedule appointments
• Maintain and confirm appointment bookings
• Follow up on no-shows and cancellations
• Register patients upon check-in
• Post charges and payments to patient accounts
• Check voicemail daily
• Maintain a clean and welcoming waiting area for patients

Qualifications

• Experience working in a dental healthcare office
• Knowledge of insurance plans (HMO/PPO)
• Experience answering telephones
• Exceptional customer service skills

Legal Disclaimer

We comply with all minimum wage laws. Benefits are subject to vesting and eligibility requirements. The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration regardless of race, age, gender, disability, or other protected characteristics.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare