Dental Receptionist: Patient Care & Scheduling (Flexible)

Towncare Dental Partnership; Ocala (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling options

Health, dental, and vision insurance

Life insurance and disability benefits

401(k) plan

Team-oriented work environment with up

Job summary

Advanced Dental Care of Ocala is seeking a Dental Receptionist in Ocala, FL to greet patients, answer phones, schedule appointments, and assist with treatment planning and financial arrangements, all within a friendly, team-based office.

Candidates should have a passion for outstanding customer service, experience in healthcare front desk, and knowledge of insurance plans. We offer flexible scheduling, benefits, and a modern practice focused on patient care.

Qualifications

• Experience in a dental, medical, or health-care office preferred.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephones.
• Exceptional customer service skills.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Skills

Customer service

Telephone handling

Insurance knowledge

Dental office experience

Communication skills

Job description

Advanced Dental Care of Ocala is seeking a Dental Receptionist in Ocala, FL to greet patients, answer phones, schedule appointments, and assist with treatment planning and financial arrangements, all within a friendly, team-based office.

Candidates should have a passion for outstanding customer service, experience in healthcare front desk, and knowledge of insurance plans. We offer flexible scheduling, benefits, and a modern practice focused on patient care.