Dental Receptionist @ Jupiter Dental Group

Dental Care Alliance; Florida; Sur place; USD 28 000 - 38 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k)

Résumé du poste

Jupiter Dental Group in Jupiter, FL is seeking a Dental Receptionist to provide friendly, professional front-desk service. You will answer calls, schedule appointments, register patients, and help with patient billing and treatment-plan coordination.

The role offers a team-oriented environment, flexible scheduling, and access to modern dental technology. Previous dental office experience is preferred, exceptional customer service is essential.

Qualifications

• Experience in dental/medical office preferred.
• Knowledge of insurance plans is a plus.
• Experience answering telephones and providing exceptional customer service.

Responsabilités

• Greet patients and acknowledge arrival/dismissal.
• Answer phones and respond to patient inquiries per policies.
• Schedule appointments and maintain the appointment book.
• Confirm appointments and follow up on no-shows or cancellations.
• Register patients and post charges/payments to accounts.
• Maintain a clean, friendly waiting area and manage voicemail daily.

Connaissances

Customer service

Phone etiquette

Scheduling

Description du poste

Overview

Jupiter Dental Group is looking for a Dental Receptionist in Jupiter, FL to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer:

• Flexible scheduling options
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

Qualifications:

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer:Wecomply withall minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.