Dental Receptionist @ Florida Dental Centers - St. Pete

Dental Care Alliance; Saint Pete Beach (FL); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Health, dental, vision insurance

Life insurance

Disability benefits

401(k) plan

Modern dental tech

Job summary

Florida Dental Centers - St. Pete in St. Pete, FL is seeking a friendly Dental Receptionist to join our clinical team, handling phones, scheduling, and patient check-in with a focus on warm, efficient service.

The ideal candidate provides outstanding customer service, can learn quickly, and supports staff in managing appointment books, financial arrangements, and patient queries. Our clinic offers flexible scheduling, insurance understanding, modern dental technology, and a welcoming work

Qualifications

• Experience in dental/medical offices preferred.
• Knowledge of dental insurance plans a plus.
• Experience answering telephone and directing patient inquiries.
• Exceptional customer service skills required.

Responsibilities

• Greet and assist patients upon arrival and departure.
• Answer phones and respond to patient questions per office policies.
• Schedule appointments and maintain the appointment book.
• Confirm upcoming appointments and follow up on no-shows or cancellations.
• Register patients and process basic charges and payments.
• Maintain a clean, welcoming waiting area and ensure patient comfort.

Skills

Customer service

Telephone etiquette

Scheduling and appointments

Teamwork

Job description

Overview

Florida Dental Centers - St. Pete is looking for a Dental Receptionist in St.Pete, FL to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What We Offer

• Flexible scheduling options
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.