Dental Receptionist — Flexible Schedule & Benefits

Dental Care Alliance; Cape Coral (FL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Flexible scheduling options

Health, dental, and vision insurance

Life insurance and disability benefits

401(k) plan

Team-oriented work environment with up

Modern dental technology access

Job summary

Towncare Dental Associates of Cape Coral in Cape Coral, FL is seeking a friendly Dental Receptionist to support the clinical team and deliver high-quality patient care in a team-based setting. You will answer phones, schedule appointments, assist with treatment plans and financial arrangements, and help maintain a welcoming office environment.

The role emphasizes strong customer service skills, professional communication, and the ability to handle multiple tasks in a fast-paced dental office.

Qualifications

• Experience working in a dental, medical, or other health-care office preferred.
• Knowledge of insurance plans (HMO/PPO) a plus.
• Experience answering telephone.
• Must have exceptional customer service skills.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal.
• Respond to patient questions and or concerns according to DCA Policies.
• Answering Telephones.
• Scheduling Appointments.
• Maintaining Appointment Book.
• Confirming Appointments.
• Follow up on no shows/cancellation of Appointments.
• Register Patients on sign in sheet.
• Post charges and payments to patient accounts.
• Checking voicemail on a daily basis.
• Maintain a clean and friendly waiting area for patients.

Job description

Towncare Dental Associates of Cape Coral in Cape Coral, FL is seeking a friendly Dental Receptionist to support the clinical team and deliver high-quality patient care in a team-based setting. You will answer phones, schedule appointments, assist with treatment plans and financial arrangements, and help maintain a welcoming office environment.

The role emphasizes strong customer service skills, professional communication, and the ability to handle multiple tasks in a fast-paced dental office.