Dental Receptionist (DMD)

University of Minnesota School of Dentistry; Louisville, Northern (KY, KY); Hybrid; USD 22,000 - 33,000; Full time

Job summary

University of Louisville School of Dentistry is seeking a Dental Receptionist to support patient services in the Comprehensive Care Clinic. The role focuses on one-on-one consultations with patients and students regarding payment plans and insurance, located at 501 South Preston Street, Louisville, KY.

The position emphasizes HIPAA/OSHA compliance, coordination with the Billing Office, and daily PSR support in a fast-paced dental education setting.

Qualifications

• High school diploma or equivalent and one or more years of related experience, or an equivalent combination of education, training and work experience.
• Grade 1 (Hourly)

Responsibilities

• Deliver customer service oriented and patient centered care within the DMD clinics.
• Act as a one-on-one resource to patients and students with complex treatment plans to write, review and manage payment plans.
• Verify KY Medicaid for upcoming appointments and prepare ABNs for PSRs prior to check-in.
• Maintain up-to-date insurance information and liaise with the Billing Office to support clinic operations.
• Serve as a point of contact to process and schedule annual exam referrals with the Grad Perio Hygienist.
• Support PSRs in daily duties: check patients in, verify insurance, conduct financial transactions, maintain full schedules, answer phones.
• Maintain HIPAA, OSHA and Infection Control compliance at all times.
• Perform other duties as assigned

Skills

Customer service

Communication

Medical billing

Education

High school diploma

Job description

Location

Health Sciences Center

Time Type

Full time

Worker Type

Regular

Job Req ID

R108894

Minimum Requirements

High school diploma or equivalent and one or more years of related experience, or an equivalent combination of education, training and work experience. Grade 1 (Hourly)

Position Description

The University of Louisville School of Dentistry prepares students for a career in Dentistry. Dental Clinic Staff are an integral part of that preparation in that they facilitate the interface between student providers and their patients during a critical time in their studies, within the clinic setting. While their first two years are spent in a traditional classroom setting, student providers spend their last two years in a dental clinic setting learning hands on. All Dental Receptionists directly support the work of the students as they progress towards completion of their clinical requirements.

The main responsibility of the Dental Receptionist is to provide supplemental support to the Patient Services Representatives in the Comprehensive Care Clinic, specifically by providing one on one consultation to patients and students regarding payment plans for complex multi-disciplinary treatment plans. This position is located at the University of Louisville School of Dentistry, 501 South Preston Street, Louisville, KY 40202.

Benefits

The University of Louisville has an exceptional benefits package; to learn more about our benefits please visit here.

Essential Duties and Responsibilities

• Works with faculty, peers and supervisors to deliver customer service oriented and patient centered care within the DMD clinics.
• Serves as a one-on-one resource to patients and students with complex, multi clinic treatment plans to write, re-write, review and manage payment plans for all six Comprehensive Care Clinic teams.
• Verifies KY Medicaid for all upcoming DMD appointments, and prepares ABNs for PSRs prior to check in.
• Serves as liaison to the Billing Office in order to maintain the most up to date insurance information to the advantage of the Comprehensive Care Clinic.
• Serves as a direct contact for the Grad Perio Hygienist to process and schedule annual exam referrals.
• Support the PSRs in their regular duties: check patients in daily, verify insurance coverage, conduct financial transactions, maintain full patient schedules, answer the phone.
• Maintains HIPAA, OSHA and Infection Control compliance at all times.
• Other duties as assigned

Target Compensation Maximum

$23.66

Target Compensation Minimum

$15.76

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.

Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 2315 South First Street Walk, Room 02C - Louisville, Kentucky 40292.

If you require assistance or accommodation with our online application process, please contact us by email at [e-mail] or by phone [phone].