Dental Receptionist @ Dental Associates of Hollywood

Dental Care Alliance; Los Angeles, Bay Lake (CA, FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in dental care is seeking a bilingual Dental Receptionist to enhance patient experiences. This role involves providing exceptional customer service, managing appointments, and supporting the clinical team in a modern, patient-centered environment. The ideal candidate will thrive in a team-oriented setting, ensuring patient comfort while utilizing advanced dental technology. If you are passionate about making a meaningful impact in dentistry and enjoy working with people, this opportunity is perfect for you!

Benefits

Sign on Bonus

Flexible Scheduling

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Benefits

401(k) Plan

Team-oriented Work Environment

Access to Modern Dental Technology

Qualifications

• Experience working in a dental health-care office.
• Must have exceptional customer service skills.

Responsibilities

• Acknowledge, smile, and greet patients upon arrival/dismissal.
• Schedule appointments and maintain the appointment book.
• Respond to patient questions and concerns according to policies.

Skills

Bilingual (English & Spanish)

Customer Service

Dental Office Experience

Insurance Knowledge (HMO/PPO)

Telephone Handling

Job description

Overview

Dental Associates of Hollywood is looking for a bilingual (English & Spanish) experienced Dental Receptionist to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Hours: Mon-Fri 8:00-5:00

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer:

• Sign on Bonus $$ (if applicable)
• Flexible scheduling options
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

How to Apply:If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.

Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

Qualifications:

• Experience working in a dental health-care office
• Knowledge of insurance plans (HMO/PPO)
• Experience answering telephone
• Must have exceptional customer service skills
• Must be bilingual (English & Spanish)

Legal Disclaimer:We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

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