Dental Receptionist: Career Growth & Benefits

Dental Dreams LLC; Baltimore (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Career mobility

Training & development

Medical & Vision Insurance

Free dental at our locations

PTO

401K

Job summary

Dental Dreams LLC in Baltimore, MD is seeking a Dental Receptionist to support scheduling, patient check-ins, and front-desk operations in a busy dental office. This entry-level role offers a path to leadership through career mobility and ongoing training.

The position emphasizes strong customer service, teamwork, and accurate benefits verification, with opportunities for advancement to roles such as Lead Front Desk or Office Manager as you grow within the organization.

Qualifications

• Bilingual in Spanish and English.
• Customer service experience in a fast-paced environment.
• Experience with Dentrix or Eaglesoft dental software.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Bilingual (Spanish)

Customer Service experience

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Baltimore, MD is seeking a Dental Receptionist to support scheduling, patient check-ins, and front-desk operations in a busy dental office. This entry-level role offers a path to leadership through career mobility and ongoing training.

The position emphasizes strong customer service, teamwork, and accurate benefits verification, with opportunities for advancement to roles such as Lead Front Desk or Office Manager as you grow within the organization.