Dental Receptionist

United Health Centers; Fresno (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid time off and holidays

401k plan with matching

Educational Assistance

Employee discounts and more

Job summary

United Health Centers is hiring a front office Dental Receptionist for our Fresno area health center. You will be the first contact for patients, handling reception, scheduling, and data entry with accuracy and care.

The role requires strong communication, a service mindset, and the ability to multitask in a busy dental setting. Bilingual English/Spanish is preferred; high school diploma required; healthcare experience helpful.

Qualifications

• High School diploma or GED is required.
• Completed Medical Office Assisting training is preferred.
• Minimum 2 years in a healthcare setting is preferred.

Responsibilities

• Provides prompt clerical support; promotes a smooth patient flow; collects and records data accurately; maintains front office order.
• Ensure complete and accurate information of all patient encounters and charge information.
• Greet patients and serve as first point of contact; communicate with supervisor and staff.
• Maintain confidentiality and support flexible hours as needed.
• Participate in clinic in-services and meetings.

Skills

Bilingual (English/Spanish) preferred

Rapport with patients and providers

Customer-service oriented

Communication skills

Team player

Attention to detail

Office organization

Able to handle multiple tasks

Education

High School diploma or GED

Medical Office Assisting training preferred

Tools

Email

Basic computer skills

Job description

We are recruiting for front office Dental Receptionists to join our team in one of our state of the art health centers. Consider joining the team to leave a lasting impact in your local community as you can look forward to being the first point of contact for our Dental patients visiting our health centers.

Our Dental Receptionists are dedicated team members that help us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients addressing each patient with care, compassion, and advocacy. If you love serving the community and caring for people, you might be our next Dental Receptionist!

Works closely with the Dental Supervisor and other members of the clinic management team to

• Provides prompt clerical support; promotes a smooth patient flow; collects and records data accurately; maintains order of the front office, equipment and supplies.
• Ensure complete and accurate information of all patient encounters and charge information
• Achieves the organizational mission to provide health care access for all the members of the community. Helps make sure patients and families get the care they need when they need it.
• Consistently and openly communicates with supervisor and all staff.
• Works flexible or extended hours where necessary.
• Participates in health center in-services and meeting, listening and respecting others’ ideas.
• Abides by Rules of Confidentiality.

EDUCATION

• High School graduate or GED.
• Completed training program in Medical Office Assisting from Accredited College is preferred.

LICENSE/CERTIFICATION

• Possess a valid Driver’s license.

PRIOR EXPERIENCE

• Minimum 2 years of experience in a healthcare setting, preferred.

SKILLS

• Bilingual (English/Spanish) is preferred but not required.
• Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
• Customer-service oriented
• Familiar with adult learning and general training techniques
• Positive professional insight
• Flexibility and dependability
• Demonstrated good problem-solving skills; sound judgment
• Effective leadership/supervisory skills
• Modern office practices and procedures including email
• Intermediate computer skills
• Attention to detail and excellent follow-through on work tasks
• Able to handle multiple tasks simultaneously

PHYSICAL REQUIREMENTS

• Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
• Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn.

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $22 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes

• Medical, Dental, and Vision insurance with low premium cost
• Paid time off and paid holidays
• 401k plan with matching contribution
• Educational Assistance
• Employee discounts and more!