Dental Receptionist

United Health Centers of the San Joaquin Valley; Selma (CA); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision

PTO & Holidays

401k with match

Educational assistance

Employee discounts

Descripción de la vacante

United Health Centers of the San Joaquin Valley is seeking a Front Office Dental Receptionist to be the first point of contact for patients in a state-of-the-art health center in California. You will address patients with care, maintain an orderly front desk, and support accurate data collection for billing and records.

The role requires strong customer service, organizational skills and the ability to work with a diverse patient population.

Formación

• High School diploma or GED
• Completed training in Medical Office Assisting (preferred)
• 2+ years healthcare experience (preferred)
• Bilingual English/Spanish preferred but not required
• Customer-service oriented and able to build rapport with diverse patients
• Strong communication, organization and computer skills

Responsabilidades

• Provide prompt clerical support and promote smooth patient flow; maintain front office order and accurate data.
• Ensure complete and accurate information for all patient encounters and charges.
• Support access to care and help patients obtain needed services.
• Communicate openly with supervisor and staff; participate in team meetings.
• Work flexible or extended hours as needed; observe confidentiality rules.

Conocimientos

Bilingual English/Spanish

Customer service

Team player

Attention to detail

Multitasking

Computer skills

Educación

High School diploma or GED

Medical Office Assisting training

Herramientas

Email

Descripción del empleo

Overview

We are recruiting for front office Dental Receptionists to join our team in one of our state of the art health centers. Consider joining the team to leave a lasting impact in your local community as you can look forward to being the first point of contact for our Dental patients visiting our health centers.

Our Dental Receptionists are dedicated team members that help us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients addressing each patient with care, compassion, and advocacy. If you love serving the community and caring for people, you might be our next Dental Receptionist!

Responsibilities

Works closely with the Dental Supervisor and other members of the clinic management team to:

• Provides prompt clerical support; promotes a smooth patient flow; collects and records data accurately; maintains order of the front office, equipment and supplies.
• Ensure complete and accurate information of all patient encounters and charge information
• Achieves the organizational mission to provide health care access for all the members of the community. Helps make sure patients and families get the care they need when they need it.
• Consistently and openly communicates with supervisor and all staff.
• Works flexible or extended hours where necessary.
• Participates in health center in-services and meeting, listening and respecting others’ ideas.
• Abides by Rules of Confidentiality.

Qualifications

EDUCATION:

• High School graduate or GED.
• Completed training program in Medical Office Assisting from Accredited College is preferred.

LICENSE/CERTIFICATION:

• Possess a valid Driver’s license.

PRIOR EXPERIENCE:

• Minimum 2 years of experience in a healthcare setting, preferred.

SKILLS:

• Bilingual (English/Spanish) is preferred but not required.
• Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
• Customer-service oriented
• Familiar with adult learning and general training techniques
• Positive professional insight
• Flexibility and dependability
• Demonstrated good problem-solving skills; sound judgment
• Effective leadership/supervisory skills
• Modern office practices and procedures including email
• Intermediate computer skills
• Attention to detail and excellent follow-through on work tasks
• Able to handle multiple tasks simultaneously

PHYSICAL REQUIREMENTS:

• Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
• Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn.

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $22.00 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

• Medical, Dental, and Vision insurance with low premium cost
• Paid time off and paid holidays
• 401k plan with matching contribution
• Educational Assistance
• Employee discounts and more!