Dental Receptionist

SJS Endodontics; Fond du Lac (WI); On-site; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental, Vision, and 401K benefits

Flexible Spending Accounts

Paid Time Off and Paid Holidays

Job summary

SJS Endodontics in Fond du Lac is seeking a friendly and organized Dental Receptionist to join our team. You will be the first point of contact for patients, helping to create a welcoming environment.

Your responsibilities will include scheduling appointments, managing patient communication, processing payments, and maintaining accurate records. We offer competitive compensation, a comprehensive benefits package including medical, dental, and paid time off.

Qualifications

• 1+ years of customer service experience.
• 1+ years of experience in a dental or medical office setting preferred.
• Knowledge of dental insurance and billing procedures.

Responsibilities

• Greet patients warmly and ensure a welcoming environment.
• Schedule and confirm appointments, manage provider calendars.
• Answer phone calls and manage patient communication.
• Verify insurance coverage and obtain necessary pre-authorizations.
• Process payments and maintain accurate financial records.

Skills

Customer service experience

Excellent communication skills

Detail-oriented

Organizational skills

Education

High school diploma or equivalent

Tools

Dental practice management software

Microsoft Office applications

Job description

Overview

Dental Receptionist

SJS Endodontics

We are seeking a friendly and organized Dental Receptionist to join our dedicated team. In this role, you will be the first point of contact for our patients, helping create a welcoming and positive experience while supporting the daily operations of the practice.

At SJS Endodontics & Microsurgery, we are a fun, fast paced team committed to compassionate care and creating the best possible patient experience. Our office is filled with energy, warmth, plenty of orange, and a few beloved gnomes, all grounded by the respect and appreciation we have for Dr. Schmoldt, our patients, and one another.

Schedule: Full Time, Monday - Friday

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment
• Schedule and confirm appointments, manage provider calendars
• Answer phone calls, respond to inquiries, and manage patient communication
• Verify insurance coverage and obtain necessary pre-authorizations
• Process payments, handle billing, and maintain accurate financial records
• Maintain patient records and ensure accurate data entry
• Coordinate patient flow and assist with administrative support as needed
• Ensure compliance with patient confidentiality and HIPAA regulations
• Please note that additional responsibilities may be assigned

Requirements

• High school diploma or equivalent
• 1+ years of customer service experience

Preferred Skills

• 1+ years of experience in a dental or medical office setting
• Excellent communication and customer service skills
• Reliable, organized, and detail-oriented
• Experience with dental practice management software
• Proficiency with computers, including Microsoft Office applications
• Knowledge of dental insurance and billing procedures

We Offer

• Competitive Compensation
• Comprehensive Benefits Package: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practicesare proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $18 - $22 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.