Dental Receptionist

Eastern Dental; Clifton (NJ); On-site; USD 28,929 - 31,684; Part time

Job summary

Eastern Dental of Passaic-Essex LLC in Clifton, NJ is seeking a part-time front desk assistant for one day per week (Tuesdays). You will greet patients, answer phones, schedule appointments, and manage front desk communications in a busy dental office.

Candidates with dental or medical office experience and strong customer service skills are encouraged to apply; Denticon experience preferred.

Qualifications

• Experience answering the telephone in a professional environment.
• Proven customer service skills.
• Strong communication and multi-tasking skills.
• Knowledge of insurance plans preferred.
• Experience with Denticon is preferred.

Responsibilities

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and elevate if needed
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Skills

Telephone etiquette

Customer service

Communication

Multitasking

Insurance knowledge

Tools

Denticon

Job description

Job DetailsJob Location: Eastern Dental of Passaic-Essex LLC - Clifton, NJ 07011Position Type: Part TimeSalary Range: $21.00 - $23.00 HourlyEastern Dental is committed to our patients. We proudly support the dentists who dedicate their lives to improving oral health. At Eastern Dental, fulfilling all of your dental needs is our top priority. For over 50 years, we have been providing families with full-service dental care. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. With multiple specialties, multiple payment options and the ability to treat your entire family, Eastern Dental is the dentist that gives you more.

This is a part time position, for one day per week on Tuesdays

Must have previous experience in dental or medical to be considered for this position

Responsibilities:

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and elevate if needed
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Qualifications:

• Experience answering the telephone in a professional environment
• Proven customer service skills
• Strong communication and multi-tasking skills
• Knowledge of insurance plans preferred
• Experience with Denticon is preferred

Eastern Dental is an Equal Opportunity Employer

COVID-19 considerations: The safety of our employees and patients is our number one priority and we are following all Dental Association and CDC recommendations.