Dental Project Manager — Remote Field Install Leader

benco; Chicago (IL); On-site; USD 76,000 - 100,000; Full time

Job summary

Benco Dental seeks a Project Manager to lead installation projects, managing scope, schedule, and budget while applying technical field service expertise to support customers.

You will coordinate teams, maintain documentation, travel to client sites, and train installers as needed. Strong communication, problem solving, and the ability to adapt to diverse field conditions are required.

Qualifications

• Bachelor's Degree in related field or equivalent work experience.
• 1–3 years: proven experience in project management and coordination.
• Strong ability to read and understand construction documents.

Responsibilities

• Lead and oversee projects, ensuring they are completed on time and within budget.
• Develop and manage detailed project plans, including scope, schedule, and resource allocation.
• Coordinate project teams, assign tasks, and monitor progress.
• Communicate with stakeholders to gather project requirements, provide updates, and address concerns.
• Manage project documentation, including plans, work hour budgets, and progress reports.
• Perform installations, repairs, maintenance, and upgrades of company products or equipment at client sites.
• Organize and facilitate project review meetings, providing insights for improvement.
• Effectively build and maintain a good working relationship with customers, resulting in high customer satisfaction levels.
• Identify and mitigate project risks, adapting to changes as necessary to ensure project success.
• Maintain accurate service records, reports, and recommendations.
• Communicate professionally with clients to exceed their expectations.
• Provide on‑site training to clients on product usage and maintenance.
• Diagnose technical issues, troubleshoot problems, and offer effective solutions.
• Collaborate with the technical support team to resolve complex technical problems.
• Adhere to safety guidelines and protocols in various field environments.

Skills

Project management

Technical aptitude

Problem solving

Communication

Independent work

Reading construction docs

Field service support

PM tools & software

Driver’s license

Willing to travel

Education

Bachelor's degree or equivalent

Tools

Basecamp

CRM

Job description

Benco Dental seeks a Project Manager to lead installation projects, managing scope, schedule, and budget while applying technical field service expertise to support customers.

You will coordinate teams, maintain documentation, travel to client sites, and train installers as needed. Strong communication, problem solving, and the ability to adapt to diverse field conditions are required.