Dental Practice Operations Leader

Guardian Dentistry Partners; Opelika (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

Opelika Dental Arts is seeking an Office Manager to oversee daily operations, supervise staff, and ensure smooth patient flow. You will manage opening/closing duties, inventory, billing and compliance while using tools to run the office efficiently.

You will lead morning huddles, maintain communication with doctors and regional managers, and drive monthly and quarterly performance metrics aligned with IMPACT values.

Responsibilities

• Daily Operations: Supervise all practice activities, oversee opening/closing, reconcile daily financials, manage inventory, handle internal billing and ensure policies are followed.
• Communication & Leadership: Organize daily morning huddles, maintain positive relationships with doctors and regional managers for effective communication.
• Practice Performance: Track and report KPI metrics, align with quarterly IMPACT goals, and report results to Regional Manager and Doctors.
• Team Member Management & Support: Supervise team, manage HRIS, coaching, cross-training, recruitment, onboarding, schedules, payroll and attendance.
• Patient Support & Guidance: Ensure courteous patient interactions, manage patient flow, assist with treatment acceptance and minimize complaints.

Job description

Opelika Dental Arts is seeking an Office Manager to oversee daily operations, supervise staff, and ensure smooth patient flow. You will manage opening/closing duties, inventory, billing and compliance while using tools to run the office efficiently.

You will lead morning huddles, maintain communication with doctors and regional managers, and drive monthly and quarterly performance metrics aligned with IMPACT values.