Dental Patient Treatment Coordinator

University of Southern California; Los Angeles (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

University of Southern California's Herman Ostrow School of Dentistry seeks a Dental Patient Treatment Coordinator for the Advanced Specialties Team. The role manages patient registration, insurance verification, and scheduling in a fast-paced dental environment.

Strong multitasking ability and a positive attitude are essential. The position requires a bilingual English/Spanish speaker with a dental background.

Qualifications

• Preferred Education: Associate's Degree
• Preferred Experience: 3 years
• Knowledge of dental management software, axiUm
• Experience with basic contracts
• MS Office familiarity (Word, Excel, PowerPoint, Outlook)
• Bilingual English and Spanish preferred

Responsibilities

• Register patients and verify insurance/authorization
• Schedule patient appointments and monitor patient flow
• Assist with comprehensive treatment planning and coordination with dentists

Skills

Answer phones

Data organization

Clinical documentation

Communication

Customer service

Data gathering

Filing systems

Prioritization

Read handwriting

Scheduling

Policies procedures

Word processing

Education

Associate's Degree

Tools

axiUm

MS Office

Job description

USC's Herman Ostrow School of Dentistry is looking for a talented Dental Patient Treatment Coordinator to join the Advanced Specialties Team!

This department will need a team oriented individual who is able to manage a heavy work load and multi-task constantly. The department is very busy and fast-paced, we need a candidate who manages stress well and can keep a positive perspective. A bilingual English and Spanish speaker with a Dental background is preferred. If you are a candidate willing to take on this challenge, please apply!

This will be a 1 year fixed-term assignment.

Job Accountabilities

The Dental Patient Treatment Coordinator performs a variety of tasks associated with the dental management system, such as patient registration, insurance authorization and/or verification, and patient scheduling. Works closely with patients and dentists to arrange comprehensive treatment planning. Schedules patient appointments and monitors patient flow.

Preferred Qualifications

Preferred Education: Associate's Degree

Preferred Experience: 3 years

Preferred Expertise: Knowledge of dental management software, particularly axiUm. Experience working with basic contracts. Working knowledge of MS Office, particularly word, Excel PowerPoint and outlook. Fluent bilingual English and Spanish speaker.

Skills: Administrative

• Answer telephones
• Assemble and organize numerical data
• Clinical documentation
• Communicate with others to gather information
• Customer service
• Gather data
• Maintain filing systems
• Prioritize different projects
• Read handwritten text
• Schedule appointmentsUnderstand and apply policies and procedures
• Use database and/or word processing software

Minimum Education: High school or equivalent

Minimum Experience: 2 years

Minimum Field of Expertise: Demonstrated experience in dental management and dental secretarial assistance. Working knowledge of HIPAA compliance. Demonstrated excellent interpersonal customer service, and telephone skills. Demonstrated ability to multi-task. Working knowledge of dental terminology and PPO and Denti-Cal and health insurance. Ability to work scheduled evening and weekend shifts. Demonstrated team-oriented and collaborative work style. Demonstrated experience in a high volume, fast paced environment.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the ** Background Screening Policy Appendix D ****for specific employment screen implications for the position for which you are applying.**

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail]. Inquiries will be treated as confidential to the extent permitted by law.

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