Dental Patient Experience Coordinator

Coast Dental; Florida; On-site; USD 36,000 - 48,000; Full time

Job summary

Coast Dental in Apopka, FL is seeking a Dental Assistant with EFDA certification to support dentists in clinical procedures and patient care.

Responsibilities include maintaining infection control, documentation, scheduling, and explaining treatment plans and insurance options. Applicants must have radiography licensure and Florida RDA/CDA eligibility; one year of experience preferred.

Qualifications

• EFDA certification active.
• Florida RDA license or CDA certificate obtained prior to May 2009.
• Radiography licensure.
• Minimum of one year dental experience preferred.
• Excellent customer service and verbal communication skills.
• Ability to work in a high-volume environment.

Responsibilities

• Assist in clinical procedures and treatments.
• Learn and comply with Coast's administrative procedures.
• Follow OSHA laws and safety guidelines.
• Maintain MSDS and infection control standards.
• Document and chart dental procedures according to dentist's instructions.
• Welcome and escort patients; schedule appointments and confirmations.
• Explain insurance benefits and financial options to patients.
• Maintain equipment and order supplies as needed.
• Maintain HIPAA confidentiality and participate in meetings.

Skills

Customer service

Verbal communication

Team collaboration

Education

EFDA certification

RDA license or CDA (pre-2009)

Job description

Coast Dental in Apopka, FL is seeking a Dental Assistant with EFDA certification to support dentists in clinical procedures and patient care.

Responsibilities include maintaining infection control, documentation, scheduling, and explaining treatment plans and insurance options. Applicants must have radiography licensure and Florida RDA/CDA eligibility; one year of experience preferred.