Dental Patient Coordinator

Stardentalpartners; Covington, Highway (KY, KY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is on the lookout for a dedicated Patient Coordinator to enhance patient experiences in a thriving dental practice. This full-time role involves managing administrative duties, scheduling appointments, and ensuring excellent customer service. Candidates should possess strong communication skills and a positive attitude, with at least two years of dental front office experience. The position offers a supportive work environment with opportunities for professional growth and development, alongside a competitive benefits package including medical, dental, and vision coverage. Join a collaborative team focused on patient care and work-life balance.

Benefits

Paid Time Off

Paid Company Holidays

Medical, Dental, and Vision

401K

Employee Assistance Program

Short Term Disability

Voluntary Life & AD&D Insurance

Pet Insurance

Professional Development Support

Career Growth Opportunities

Qualifications

• 2+ years of dental front office experience required.
• Exemplary customer service and strong communication skills.

Responsibilities

• Manage administrative duties and patient relations.
• Schedule appointments and follow up with patients.
• Organize claims and maintain treatment lists.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Communication Skills

Multi-tasking

Dental Insurance Knowledge

Education

High School Diploma

Tools

Computer Proficiency

Job description

Overview

MoreSmiles Dental Spa is seeking an experienced Full Time Patient Coordinator to enhance the patient experience and contribute to a thriving dental practice.

Schedule (Hours): Monday & Wednesday: 8:00 am - 5:00 pm

Tuesday & Thursday: 7:00 am - 4:00 pm

Friday: 8:00 am - 1:00 pm (sometimes may work until 4 pm on Friday)

Come join our collaborative team, focused on providing excellent customer service to our exceptional patient base!

Full-Time (FT) Employees are eligible for:

• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid $25k Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentive

Additional employment benefits include:

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household
• 401K

Responsibilities

• Manage administrative duties
• Accounting for patients and making sure that relations are maintained
• Organizing and helping with claims
• Answers incoming calls to include new patients and emergencies
• Appointment scheduling
• Requesting records
• Patient follow ups
• Manage unscheduled and treatment pending lists to ensure patient follow-through to meet scheduling goals
• knowledgeable on dental insurance

Qualifications

• High school diploma
• 2 or more years dental front office experience required
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.