DENTAL/OPTOMETRIC RECEPTIONIST

NORTH EAST MEDICAL SERVICES; San Francisco (CA); On-site; USD 35,232 - 50,179; Full time

Benefits offered by this job

Free medical, dental, and vision insurance

Company contribution to 401(k)

Job summary

NORTH EAST MEDICAL SERVICES in San Francisco is seeking a full-time position for client services. Responsibilities include greeting patients, managing schedules, and handling dental records and billing.

The ideal candidate will have a minimum high school degree with at least 2 years of relevant experience, fluency in English and Chinese, and proficiency in computer data entry.

Qualifications

• At least 2 years of similar work experience.
• Prior training in dental insurance billing preferred.
• Knowledge of dental terminology and ability to read radiographs.

Responsibilities

• Greet clients and answer phones courteously for the clinic.
• Direct clients to appropriate services and escort them as needed.
• Handle cash register and maintain patient billing.
• Prepare and audit charge and receipt summary at day end.

Skills

Fluently speak, read and write English

Fluent in Chinese (Cantonese and Mandarin)

Computer data entry (EPIC)

Education

Minimum high school degree

Job description

Job Details

Location: San Francisco, CA 94133
Salary: $31.00 - $31.00 hourly

ESSENTIAL JOB FUNCTIONS

• Greet clients and answer phones courteously for the clinic.
• Direct clients to appropriate services as needed.
• Explain NEMS’ system and clinic services to new clients.
• Direct and escort clients to assigned operatories.
• Handle schedules/appointments for patients and clinic providers.
• Keep track of DentiCal or insurance authorization and schedule appointment accordingly.
• Handle dental records: filing appropriate information in dental charts and in NextGen system, file X-rays, request charts from Medical Department as needed, prep charts and superbills for scheduled clients.
• Obtain Denti-Cal / Medi-Cal stickers from clients. Verify Denti-Cal eligibility.
• Handle cash register, check client’s balance and obtain payment from responsible party.
• Prepare and audit charge and receipt summary at the end of the day, make corrections to data entry if needed.
• Handle daily clerical duties: typing, filing, office supplies, receiving and sorting mail, etc.
• Handle/process/file all type of billing in the department, including Medi-Cal / Denti-Cal, Medicare, and private insurance.
• Performs other job duties as required by manager/supervisor.

Qualifications

• Minimum high school degree and at least 2 years of similar work experience.
• Prior training and experience in dental insurance billing is preferred.
• Knowledge of dental terminology and ability to read radiographs to facilitate insurance billing is highly preferred.
• Ability to handle computer data entry (EPIC).

Language

• Must be able to fluently speak, read and write English.
• Fluent Chinese speaker (Cantonese and Mandarin) required.
• Fluent in other languages is an asset.

Status

• This is an FLSA Non-exempt position.
• This is not an OSHA high-risk position.
• This is a Full Time position.

Equal Opportunity Employer

NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Benefits

Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).