Dental Office Supervisor

Dentistry for Children; Wyomissing (Berks County); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading pediatric dental practice is seeking an Office Supervisor to enhance daily operations and foster a collaborative environment. This role involves supporting staff, ensuring compliance with standards, and contributing to a positive patient experience. The ideal candidate will have supervisory experience and strong organizational skills.

Benefits

Medical and Vision Insurance

Tuition Assistance

Dental Coverage

401(k) Plan with Company Match

Generous Paid Time Off and Holidays

Employee Referral Program

Employee discount program

Pet Insurance

Cutting-edge Technology and Training

Life and Disability Insurance Options

Qualifications

• 2+ years of supervisory experience preferred.
• Strong organizational and multitasking abilities.
• Effective interpersonal and communication skills.

Responsibilities

• Assist the Operations Manager in meeting production and operational goals.
• Support the coordination of front office and clinical team schedules.
• Help train new employees on systems and processes.

Skills

Organizational skills

Interpersonal skills

Communication skills

Conflict resolution

Team-building skills

Education

2+ years of dental, medical, or office supervisory experience

Tools

Microsoft Office

Job description

Overview

Pay range:

At Children's Dental Health, an affiliate of Chord Specialty Dental Partners, we’re committed to delivering exceptional patient care and creating a supportive, team-first culture.

As an Office Supervisor, you’ll play a key role in keeping our practice running smoothly—supporting daily operations, coordinating front office and clinical workflows, and ensuring our team and patients have a positive experience every step of the way.

Working closely with the Operations Manager, you’ll help train team members, drive efficiency, and foster a collaborative, well-organized environment that reflects our shared values. If you're a natural leader with a passion for delivering confident smiles and exceptional care, we’d love to have you on our team.

Location: Lancaster & Wyomissing, PA

Work Schedule: 8:00 am - 5:30 pm, Monday - Friday & additional hours as needed.

Responsibilities

• Assist the Operations Manager in meeting production and operational goals.
• Support the coordination of front office and clinical team schedules to ensure efficient daily operations.
• Serve as a point of contact for staff questions and workflow support.
• Monitor office cleanliness, organization, and readiness for daily operations, including supplies and meeting OSHA standards
• Help train new employees on systems, processes, and daily expectations.
• Assist with employee engagement efforts, including office events, recognition, and culture-building.
• Coordinate and lead morning huddles or office meetings in the absence of the Operations Manager.
• Support the implementation of marketing initiatives and community engagement.
• Document minor staff issues and escalate more significant concerns to the Operations Manager as appropriate.
• Ensure adherence to infection control policies and safety protocols.
• Provide basic administrative support such as scanning, scheduling oversight, supply ordering, and data entry.
• Assist with payroll accuracy by reviewing and confirming staff timecard submissions before manager review.
• Serve as acting manager when the Operations Manager is off-site or unavailable.

Qualifications

• 2+ years of dental, medical, or office supervisory experience preferred
• Strong organizational and multitasking abilities
• Effective interpersonal and communication skills
• Basic knowledge of Microsoft Office (Outlook, Excel, Word)
• Ability to maintain professionalism and discretion in handling confidential matters
• Conflict resolution and team-building skills
• Willingness to learn and grow within a supportive leadership structure

What We Offer

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

• Medical and Vision Insurance: You're eligible starting the first month after you join.
• Tuition Assistance: Invest in your growth with support for continuing education
• Dental Coverage: Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match: We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
• Employee Referral Program:Earn rewards for bringing talented individuals to our team.
• Big savings, big perks:Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance: We understand the importance of furry family members too.
• Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

Who We Are

Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients – from infants to adolescents—in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.

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