Dental Office Operations Specialist

Independence Dental Services; Wentzville (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

Independence Dental Services in Wentzville, MO is seeking an Office Manager Assistant (OMA) to support the Office Manager in the day-to-day operations of a single dental practice. This role focuses on execution, coordination, documentation, and frontline support to ensure smooth operations, accurate records, and a positive patient and team experience in a fast-paced setting.

You will assist with scheduling, patient intake, insurance verification, billing coordination, and recalls, while helping

Qualifications

• 1-3 years of experience in a dental or medical office environment preferred.
• Strong organizational and administrative skills.
• Proficiency with dental practice management software and Microsoft Office.
• Ability to multitask and work effectively in a fast-paced environment.
• Professional communication skills and strong attention to detail.

Responsibilities

• Support daily front-office operations, including scheduling, patient intake, insurance verification, billing coordination, and collections.
• Assist with maintaining accurate patient, insurance, and financial records in practice management systems.
• Support End-of-Day closeout processes, including documentation uploads and verification.
• Assist with supply ordering, tracking deliveries, and escalating issues to the Office Manager.
• Serve as frontline support for front-office staff and assist with onboarding tasks for new hires.
• Support team scheduling and timekeeping processes as directed by the Office Manager.
• Maintain professionalism, confidentiality, and adherence to practice policies.
• Assist with recalls, reactivation efforts, and patient follow-ups.
• Escalate complex or sensitive patient concerns to the Office Manager.

Skills

Organizational skills

Multitasking

Professional communication

Attention to detail

Tools

Dental practice management software

Microsoft Office

Job description

Independence Dental Services in Wentzville, MO is seeking an Office Manager Assistant (OMA) to support the Office Manager in the day-to-day operations of a single dental practice. This role focuses on execution, coordination, documentation, and frontline support to ensure smooth operations, accurate records, and a positive patient and team experience in a fast-paced setting.

You will assist with scheduling, patient intake, insurance verification, billing coordination, and recalls, while helping