Dental Office Operations Lead | Growth & Patient Experience

Elite Dental Partners; Des Plaines (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Bonus opportunities

Paid time off

Paid holidays

Wellness program

Career growth

Job summary

Elite Dental Partners seeks an Office Manager to lead a patient-focused team and drive practice performance in Des Plaines. You’ll oversee scheduling, revenue optimization, expenses, and P&L, while fostering a collaborative environment with dentists and staff.

Ideal candidates will have a Bachelor's in business or healthcare, 3+ years of management including P&L oversight, and strong communication and organizational skills. Proficiency in Microsoft Office and Dentrix is preferred.

Qualifications

• Bachelor’s degree in a business or healthcare discipline preferred.
• Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred.
• Knowledge of dental insurance and explanation of benefits preferred.
• Excellent time management and analytical skills with the ability to quickly resolve issues.
• Excellent communication skills with both the team and patients.
• Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred.

Responsibilities

• Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts
• Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member’s success and development
• Work closely with other departments to ensure proper support for practice operation
• Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs
• Complete all administrative tasks accurately and timely

Skills

Management experience

P&L oversight

Dental insurance knowledge

Time management

Analytical skills

Communication

Microsoft Office

Dentrix

Education

Bachelor’s degree in business or healthcare

Tools

Dentrix

Job description

Elite Dental Partners seeks an Office Manager to lead a patient-focused team and drive practice performance in Des Plaines. You’ll oversee scheduling, revenue optimization, expenses, and P&L, while fostering a collaborative environment with dentists and staff.

Ideal candidates will have a Bachelor's in business or healthcare, 3+ years of management including P&L oversight, and strong communication and organizational skills. Proficiency in Microsoft Office and Dentrix is preferred.