Dental Office Operations Lead - Front Desk & Scheduling

The Aspen Group; Conyers (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Growth opportunities

Team culture

TAG U learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Georgia to oversee daily front office tasks and patient interactions. You will report to the Manager and participate in an eight-week training program to set you up for success.

We offer a generous benefits package, PTO, health/dental/vision, 401(k) with match, and opportunities for career development in a supportive, collaborative culture with ongoing learning through TAG U.

Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication skills

Interpersonal skills

Rapport with patients

Education

HS diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Georgia to oversee daily front office tasks and patient interactions. You will report to the Manager and participate in an eight-week training program to set you up for success.

We offer a generous benefits package, PTO, health/dental/vision, 401(k) with match, and opportunities for career development in a supportive, collaborative culture with ongoing learning through TAG U.