Dental Office Operations Lead (Front Desk Manager)

0253 Krista Johnson DMD PLLC; Fargo (ND); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to lead daily front-office tasks and help create lasting impressions with patients. This full-time role includes an eight-week training program and opportunities to grow within a supportive, collaborative team.

The position offers competitive pay, benefits, and the chance to contribute to a patient-focused practice across our network.

Qualifications

• Strong communication and interpersonal skills
• Analytical thinking and data-driven decision making
• Organized and detail oriented

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication skills

Interpersonal skills

Analytical thinking

Detail orientation

Education

High school diploma or equivalent; college degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to lead daily front-office tasks and help create lasting impressions with patients. This full-time role includes an eight-week training program and opportunities to grow within a supportive, collaborative team.

The position offers competitive pay, benefits, and the chance to contribute to a patient-focused practice across our network.