Dental Office Manager: Lead Team, Elevate Patient Care

aspendental; Wilson (NC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development and growth

Job summary

Aspen Dental is seeking a Dental Office Manager, an Operations Manager in practice. You will lead daily office operations to support doctors and build trust with patients.

Aspen Dental provides extensive training through a ten-week program to develop business and leadership skills and prepares you to succeed within our organization. Join a team that prioritizes patient service, staff development, and profitable performance.

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree is preferred.
• A people centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Skills

Team management

Communication

Analytical thinking

People leadership

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking a Dental Office Manager, an Operations Manager in practice. You will lead daily office operations to support doctors and build trust with patients.

Aspen Dental provides extensive training through a ten-week program to develop business and leadership skills and prepares you to succeed within our organization. Join a team that prioritizes patient service, staff development, and profitable performance.