Dental Office Manager — Lead Operations & Patient Experience

Smile Avenue Family Dentistry; Cypress (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical & dental benefits

Paid time off and holidays

Leadership development opportunities

Supportive culture

Job summary

A dental practice in Cypress, Texas, is seeking a proactive Dental Office Manager. This full-time, on-site role requires an individual with over 3 years of experience in dental office management. Responsibilities include supervising staff, managing schedules, ensuring operational efficiency, handling finances, and maintaining a positive patient-centered approach. The company offers competitive pay, benefits, and opportunities for leadership development.

Qualifications

• 3+ years of experience in dental office management or similar healthcare management.
• Strong leadership and team management abilities.
• Comprehensive understanding of dental office procedures.

Responsibilities

• Supervise front office staff to ensure effective operations.
• Manage schedules, conduct performance reviews, and encourage professional development.
• Oversee patient flow, operational tasks, and financial aspects.

Skills

Leadership skills

Organizational abilities

Problem-solving skills

Communication skills

Tools

Dental practice management software

Job description

Job Posting: Dental Office Manager at Smile Avenue Family Dentistry

Location: Cypress, Texas

About Us

At Smile Avenue Family Dentistry, we pride ourselves on being more than just a dental practice; we are a community that puts people first, dedicated to growth and excellence. Located in the vibrant community of Cypress, Texas, our expanding multi-location practice seeks an experienced and proactive Dental Office Manager. This full-time, on-site role is crafted for a leader passionate about fostering an environment that enhances patient experiences, streamlines operations, and cultivates a positive workplace for all.

Job Description

As the Dental Office Manager for Smile Avenue Family Dentistry, you will play a crucial role in maintaining the efficiency of our dental office operations. You will directly contribute to the growth of our practice through leadership, dedication to patient care, and the enhancement of operational procedures. This is not a remote job, hence your influential presence in the office will make a significant impact on our team and patients alike.

Duties and Responsibilities

• Supervise and support front office staff, including dental assistants and hygienists, ensuring a synergistic work environment.
• Coach, mentor, and enhance team accountability, focusing on high-quality dental care and customer service.
• Manage employee schedules, conduct performance reviews, and foster a spirit of continuous improvement and professional development amongst team members.
• Ensure smooth patient flow throughout the day to optimize efficiency and patient satisfaction.
• Handle operational intricacies such as appointment scheduling, patient communications, and the management of medical records under HIPAA guidelines.
• Oversee financial aspects including billing, payroll, and budgeting, while ensuring the profitability of the practice.
• Maintain adherence to clinical and administrative policies and ensure compliance with all regulatory bodies such as OSHA and state dental boards.
• Resolve patient issues with tact and professionalism, enhancing the patient experience and maintaining a positive public image for the practice.
• Lead by example using advanced communication skills to promote a team-oriented environment.

Requirements

• A minimum of 3 years of experience in dental office management or related healthcare facility management.
• Demonstrated leadership skills with a robust ability to manage, inspire, and lead a team.
• Comprehensive understanding of dental office procedures and workflows.
• Excellent problem-solving skills, with a proven record of implementing efficient protocols.
• Strong organizational abilities coupled with proficient knowledge of financial practices including budgeting, payroll, and accounting.
• Proficient in dental practice management software as well as general computer literacy.
• Solid communication skills, both verbal and written, ensuring clear and effective interaction with staff and patients.
• Commitment to keeping a positive, patient-centered approach that aligns with the values and vision of Smile Avenue Family Dentistry.
• Capable of handling multiple tasks simultaneously in a fast-paced environment.

Why Join Smile Avenue

• Competitive pay (Based on experience)
• Medical & dental benefits plus EXCITING Profit Share.
• Paid time off and holidays.
• Continuous leadership development and training opportunities.
• A supportive, innovative culture where your ideas matter and your work is recognized.