Dental Office Manager: Lead Front Desk & Patient Care

Perfect Smiles; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Perfect Smiles Beverly is seeking an experienced Dental Office Manager to lead our front desk and administrative teams, optimize operations, and support growth across the Beverly location.

You will oversee scheduling, billing, insurance claims, patient flow, and compliance, while partnering with clinicians to ensure exceptional patient care. Requirements include 3+ years of management experience and 1+ year in dental settings.

Qualifications

• 1+ year of dental experience.
• 3+ years of management experience.
• Strong leadership, communication, and organizational skills.
• Ability to multitask and maintain a positive, solutions-focused attitude.

Responsibilities

• Oversee daily office operations and staff scheduling
• Present treatment plans and support case acceptance
• Lead, support, and supervise the front desk and administrative team
• Ensure smooth patient flow and an exceptional patient experience
• Manage billing, insurance claims, and collections
• Track office performance metrics and identify areas for improvement
• Collaborate closely with the clinical team to support efficient care
• Assist with hiring, onboarding, and training new team members
• Maintain compliance with OSHA, HIPAA, and all regulatory standards
• Help implement systems that improve workflow and elevate patient care

Skills

Leadership

Communication

Organization

Multitasking

Job description

Perfect Smiles Beverly is seeking an experienced Dental Office Manager to lead our front desk and administrative teams, optimize operations, and support growth across the Beverly location.

You will oversee scheduling, billing, insurance claims, patient flow, and compliance, while partnering with clinicians to ensure exceptional patient care. Requirements include 3+ years of management experience and 1+ year in dental settings.