Dental Office Manager

Dental365; Southborough (MA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Generous compensation

Quarterly bonus

Health and vision insurance

401(K) retirement plan with matching

Paid time off

Exclusive in-house dental program

Extra perks and fringe benefits

Job summary

Dental365 in Southborough, MA is seeking an experienced Office Manager to lead daily operations of a busy dental practice. You will oversee staff, ensure accurate records and billing, and collaborate with leadership to drive patient care excellence.

Requirements include at least 2 years of practice management experience, strong leadership, proficiency with practice management software, and excellent English communication skills. Full-time position with competitive compensation and benefits.

Qualifications

• Minimum two years' experience with responsibilities listed above, strong dental treatment planning skills.
• Must have experience managing a team and overseeing the success of employees in respective roles throughout the practice.
• Experience with relevant practice management software.
• Proficient in English with strong communication and interpersonal skills.

Responsibilities

• Overseeing staff while upholding a high-level of concierge patient care above all.
• Maintaining accuracy of information regarding patient health records, insurance details, and procedure coding.
• Regularly collaborating with Regional Manager, non-clinical staff, and Executive Leadership.
• Administer employee reviews, while developing talent and building a pipeline of future leaders.
• Present financial breakdowns to patients in accordance with provider’s treatment plan.
• Achieve financial objectives and operational efficiency - manage P&L and analyze business and financial data.
• Provide continuous insight into the practice and support through direct reports – implementing solutions and tracking success.
• Ordering supplies for day-to-day needs of the office.
• Reporting maintenance needs of equipment and facilities promptly.
• Implementing policy changes as provided and maintaining compliance with mandated regulations.

Skills

Team management

Concierge patient care

Communication

Dental treatment planning

Tools

Practice management software

Job description

Southborough, Massachusetts, United States

Join the future of dentistry, led by dentists

At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception in 2014, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you’re a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey.

Office management means going beyond the usual to create a thriving and dynamic practice environment. Experience Required: 2+ years of dental practice management.

HIRING SCHEDULE:

• Monday: 7:30am - 5:00pm
• Tuesday: 7:30am - 4:30pm
• Thursday: 7:30am - 4:30pm
• Friday: 7:30am - 4:30pm

RESPONSIBILITIES:

Core Responsibilities

• Overseeing staff while upholding a high-level of concierge patient care above all.
• Maintaining accuracy of information regarding patient health records, insurance details, and procedure coding.
• Regularly collaborating with Regional Manager, non-clinical staff, and Executive Leadership.
• Administer employee reviews, while developing talent and building a pipeline of future leaders.
• Present financial breakdowns to patients in accordance with provider’s treatment plan.
• Achieve financial objectives and operational efficiency - manage P&L and analyze business and financial data.
• Provide continuous insight into the practice and support through direct reports – implementing solutions and tracking success.

Practice Operations

• Ordering supplies for day-to-day needs of the office.
• Reporting maintenance needs of equipment and facilities promptly.
• Implementing policy changes as provided and maintaining compliance with mandated regulations.

QUALIFICATIONS:

• Minimum two years' experience with responsibilities listed above, strong dental treatment planning skills
• Must have experience managing a team and overseeing the success of employees in respective roles throughout the practice
• Experience with relevant practice management software
• Proficient in English with strong communication and interpersonal skills.

OUR BENEFITS:

• Generous Compensation: We invest in the best and are competitive in our salary offers.
• Quarterly Bonusing Potential: Regular bonusing opportunity based on performance goals.
• Flexible Health and Vision Insurance Plans : Tailored options for you and your family's well-being.
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program : Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.

* All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.

Salary Range: $75,000 - $85,000/yr + quarterly bonus eligibility

Step into a new era with Dental365

A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.

We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.

Our company celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.

#D365M

Salary Range

$75,000 - $85,000 USD

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Dental365’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.