Dental Office Manager

Legacy Staffing; Sacramento (CA); On-site; USD 70,000 - 74,000; Full time

Job summary

Legacy Staffing is seeking an experienced Dental Office Manager to lead daily dental clinic operations in California. The role oversees front and back office teams, billing, compliance, and patient experience, with preferred FQHC background.

The candidate should have 5+ years in dental settings and 2+ years of management, CPR, infection control, and radiation safety certifications, plus experience with Dentrix/NextGen.

Qualifications

• High school diploma or GED.
• Minimum 5 years of experience in the dental field as a Dental Assistant and/or Dental Front Office professional.
• Minimum 2 years of management experience within a dental setting.
• FQHC experience strongly preferred.
• Current and valid CPR certification.
• 8-Hour Infection Control Certificate (Required).
• Completion of Radiation Safety Course (Required).
• Experience with dental billing, insurance claims, coding, and practice management software such as Dentrix, NextGen, or similar systems.
• Bilingual English/Spanish preferred.

Responsibilities

• Oversee daily operations and patient services across dental clinics.
• Lead front and back office teams to ensure efficient patient care and workflow.
• Ensure sterilization, infection control, and dental assisting procedures compliance.
• Oversee billing, collections, insurance claims, coding accuracy, budgeting, and records.
• Monitor quality improvement initiatives and review operational reports.
• Coordinate dental department involvement in community outreach events.

Skills

Leadership

Staff development

Communication

Dental operations

Education

High school diploma or GED

Tools

Dentrix

NextGen

Job description

Job Title

Dental Office Manager

Location

Oildale, CA

Employment Type

Full-Time, Temporary Assignment

Pay Rate

Starting at $34.82 per hour (DOE)

Position Overview

Legacy Staffing is seeking an experienced and motivated Dental Office Manager on behalf of a healthcare client. This leadership role is responsible for overseeing daily dental office operations, managing front and back office teams, ensuring regulatory compliance, and delivering an exceptional patient experience.

The ideal candidate will have strong dental practice management experience, excellent leadership skills, and a deep understanding of dental operations, billing, compliance, and staff development.

Experience within a Federally Qualified Health Center (FQHC) environment is highly preferred.

Key Responsibilities

• Office Operations & Leadership – Oversee daily operations and patient services across dental clinics. Manage front and back office teams to ensure efficient patient care and workflow. Lead employee hiring, onboarding, scheduling, coaching, evaluations, disciplinary actions, and staff development. Facilitate staff meetings and support continuous improvement initiatives.
• Front Office Oversight – Ensure efficiency in registration, scheduling, appointment management, and patient processing. Support administrative functions and office operations as needed. Monitor customer service performance and address patient concerns and complaints.
• Back Office Oversight – Ensure compliance with sterilization, infection control, and dental assisting procedures. Support clinical teams in maintaining quality patient care and operational efficiency.
• Financial & Administrative Management – Oversee billing, collections, insurance claims, coding accuracy, budgeting, and POS functions. Maintain accurate patient records and ensure compliance with healthcare regulations. Manage inventory, dental supplies, and vendor relationships.
• Quality, Compliance & Reporting – Monitor quality improvement initiatives and review operational reports. Ensure compliance with OSHA, infection control, HIPAA, and applicable state and federal regulations. Generate and analyze weekly, monthly, quarterly, and annual operational reports.
• Community & Organizational Engagement – Coordinate dental department participation in community outreach events. Collaborate with leadership and other departments to support organizational goals.

Required Qualifications

• High school diploma or GED required.
• Minimum 5 years of experience in the dental field as a Dental Assistant and/or Dental Front Office professional.
• Minimum 2 years of management experience within a dental setting.
• FQHC experience strongly preferred.
• Current and valid CPR certification.
• 8-Hour Infection Control Certificate (Required).
• Completion of Radiation Safety Course (Required).
• Experience with dental billing, insurance claims, coding, and practice management software such as Dentrix, NextGen, or similar systems.
• Bilingual English/Spanish preferred.

Skills & Competencies

• Strong leadership, coaching, and team development abilities.
• Excellent communication and presentation skills.
• Strong organizational and decision-making capabilities.
• Ability to build positive relationships with patients, staff, and leadership.
• Thorough understanding of dental operations, compliance requirements, and customer service standards.

Additional Requirements

• Ability to travel between clinic locations and support community events as needed.
• Commitment to maintaining confidentiality and protecting patient information.
• Ability to work effectively with diverse populations and provide exceptional patient service.