Dental Office Manager

Nova Southeastern University; Fort Lauderdale (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Nova Southwestern University in Fort Lauderdale, FL is seeking a Dental Office Manager to lead the front desk and support staff, streamline clinic operations, and ensure an excellent patient experience. This role requires a hands-on leader who can balance clinical and administrative responsibilities.

You will supervise scheduling, billing metrics, EMR/EHR usage, and regulatory compliance (HIPAA/OSHA), while driving cost control and workflow improvements across the dental practice.

Qualifications

• High school diploma or equivalent.
• 5+ years of experience in a dental office or dental environment, including oversight of administrative and clinical staff.
• 1+ year of supervisory or leadership experience.
• Strong leadership, coaching, organizational, and patient-service skills.
• Knowledge of HIPAA and OSHA requirements.
• Proficient with Microsoft Office.
• Willingness to travel to other locations.
• Dental Assistant Certificate or Expanded Functions Certification.
• Experience with dental EHR/EMR systems, especially AxiUm.
• Knowledge of ADA-CDT dental codes.
• Experience with HMO/PPO and Medicaid insurance.

Responsibilities

• Lead, coach, train, and manage dental support and front desk team members.
• Coordinate staffing and schedules to support patient flow and clinic needs.
• Oversee daily clinic operations focusing on efficiency and patient satisfaction.
• Review EMR/EHR reports, chair utilization, billing production, and operational metrics.
• Address and resolve escalated patient concerns.
• Monitor clinic financial procedures, deposits, and budget performance.
• Ensure compliance with HIPAA, OSHA, and applicable dental practice regulations.
• Oversee dental supplies, materials, equipment, maintenance, and facility needs.
• Identify opportunities to improve workflows, processes, and overall clinic effectiveness.
• Collaborate with credentialing and other partners to support provider documentation and reimbursement.

Skills

Leadership

Staff management

Patient service

Dental office operations

Microsoft Office

Education

High school diploma or equivalent

Dental Assistant Certificate or Expanded Functions Certification

Tools

AxiUm

Microsoft Office

Job description

Now Hiring: Dental Office Manager| Nova Southwestern University

Are you an experienced dental professional who enjoys leading teams, improving clinic operations, and creating an exceptional experience for patients?

Nova Southern University (NSU) is seeking a Dental Office Manager to oversee the day-to-day operations of one of our dental clinics. This is a great opportunity for an experienced dental office leader who understands both the clinical and administrative sides of a dental practice and knows how to keep a busy clinic running efficiently.

What You’ll Do

In this role, you’ll provide leadership and operational oversight for Dental Support and Front Desk staff while partnering with providers, faculty, and other departments to support an efficient, patient-focused dental practice.

Key responsibilities include:

• Lead, coach, train, and manage dental support and front desk team members
• Coordinate staffing and schedules to support patient flow and clinic needs
• Oversee daily clinic operations with a focus on efficiency and patient satisfaction
• Review EMR/EHR reports, chair utilization, billing production, and other operational metrics
• Address and resolve escalated patient concerns
• Monitor clinic financial procedures, cash management, deposits, and budget performance
• Ensure compliance with HIPAA, OSHA, and applicable dental practice regulations
• Oversee dental supplies, materials, equipment, maintenance, and facility needs
• Identify opportunities to improve workflows, processes, and overall clinic effectiveness
• Collaborate with credentialing and other partners to support provider documentation and reimbursement

What We’re Looking For

Required:

• High school diploma or equivalent
• At least 5 years of experience in a dental office or dental environment, including oversight of administrative and clinical support staff
• At least 1 year of supervisory or leadership experience
• Strong leadership, coaching, organizational, and patient-service skills
• Knowledge of dental practice operations, HIPAA, and OSHA requirements
• Proficiency with Microsoft Office
• Ability and willingness to travel to other locations as needed

Preferred:

• Dental Assistant Certificate or Expanded Functions Certification
• Experience with dental EHR/EMR systems, particularly AxiUm
• Knowledge of ADA-CDT dental procedure codes
• Experience with HMO/PPO and Medicaid insurance

Why This Role?

This position is ideal for someone who enjoys being at the center of a dental practice—leading people, solving problems, improving operations, and making sure patients receive a high-quality experience.

If you have strong dental office experience and are ready to take the next step in your leadership career, we’d love to hear from you.