Dental Office Manager

Affordable-Dentures-; Cincinnati (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Affordable Dentures & Implants located in Cincinnati, OH, seeks an Office Manager to oversee daily dental office operations and support the doctor and staff in delivering high-quality patient care.

The role includes supervising the on-site lab and office team, managing scheduling and patient flow, and ensuring compliance with OSHA/HIPAA. Strong leadership, communication, and computer skills are essential to drive productivity and revenue growth.

Qualifications

• Supervisory experience required; 1–3 years preferred.
• Strong interpersonal and communication skills.
• Ability to lead a dental office team and manage patient flow.
• Familiarity with dental office procedures and terminology.
• Excellent organizational and scheduling abilities.
• Proven ability to meet revenue goals through efficient operations.
• Knowledge of insurance benefits and payment options.
• Proactive problem-solving and patient service orientation.
• Proficient computer skills and willingness to learn new software.

Responsibilities

• Oversee daily operations of the dental office to support the doctor and staff.
• Supervise on-site lab quality, production, maintenance, and cleanliness.
• Manage front- and back-office tasks, staff and patient relations.
• Coordinate scheduling, patient flow, and office performance.
• Drive revenue by optimizing scheduling, productivity, and treatment planning.
• Educate patients on insurance benefits and financing options.
• Address patient complaints professionally and promptly.
• Ensure regulatory compliance (OSHA and HIPAA) and patient chart accuracy.
• Develop staff, build positive relationships with the dental team.

Skills

Interpersonal skills

Leadership

Management

Relationship-building

Supervisory experience

Written and verbal communication

Dental office procedures

Computer skills

Marketing background

Entrepreneurial mindset

Treatment planning & closing rates

Job description

Posted Wednesday, August 19, 2026 at 4:00 AM

JOB PURPOSE:

The Office Manager is responsible for overseeing the daily operations of the dental office, supporting the doctor and staff in delivering the best possible patient care.

LOCATION: Affordable Dentures & Implants 3659 Stone Creek Blvd Ste A, Cincinnati, OH 45251

GENERAL DUTIES & RESPONSIBILITIES:

• Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry.
• Supervise the on-site laboratory which includes, but is not limited to, regulating quality of work, production, and maintenance/cleanliness.
• Supervise the office team which includes, but is not limited to, scheduling/patient flow, maintenance and cleanliness of the office, verification of compliance in terms of patent charts and other legal requirements (e.g., OSHA and HIPAA mandates).
• Responsible for dental team development, building positive relationships with the dentist and dental team members, and managing schedules to meet daily dentistry goals.
• Motivate office team members and proactively seek ways to improve the dental practice.
• Manage all front and back-office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals.
• Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination.
• Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing.
• Resolve patient complaints in a professional and caring manner.
• Other duties as assigned.

EDUCATION RECUIRMENTS:

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

• Strong interpersonal, leadership, management, and relationship-building skills
• 1 to 3 years of supervisory experience
• Superior written and verbal communication skills
• Familiarity with dental office procedures and terminology is helpful
• Strong computer skills and the ability to learn new programs
• Strong marketing background
• Competitive spirit with an entrepreneurial mindset to exceed goals
• Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred