Dental Office Coordinator

Watts Dental - Lithia, FL; Town of Florida (NY); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO (Paid Time Off)

401(k) with employer match

Career development and professional成长

Job summary

Watts Dental is seeking a Dental Office Coordinator to bridge treatment recommendations with financing options and scheduling, ensuring a smooth patient journey from consult to care. You’ll be the trusted, compassionate guide for patients navigating their oral health decisions.

You will collaborate with dentists and staff, handle insurance discussions, and maintain precise patient records, while delivering exceptional service in a fast-paced, team-driven practice.

Qualifications

• Experience in dental treatment coordination, patient services, healthcare administration, or financial counseling.
• Ability to explain financial information in a compassionate and professional manner.
• Strong organizational and time-management skills.

Responsibilities

• Review treatment recommendations with patients in a clear and easy-to-understand manner.
• Discuss insurance benefits, estimated out-of-pocket expenses, and financing options.
• Help patients make informed decisions regarding their oral health care.
• Coordinate treatment scheduling and ensure a smooth transition between clinical and administrative teams.
• Monitor and follow up on outstanding treatment plans.
• Maintain organized and accurate patient records.
• Deliver outstanding customer service while creating a supportive patient experience.

Skills

Dental treatment coordination

Patient services

Healthcare administration

Financial counseling

Job description

Help Patients Move Forward With the Care They Need

At Watts Dental, we know that outstanding dentistry starts with helping patients feel informed, supported, and confident in their decisions. That's why we're looking for a Dental Office Coordinator who can build trust with patients while guiding them through treatment recommendations, financing options, and scheduling next steps.

This role combines patient advocacy, communication, and organization. If you enjoy helping people understand their healthcare options and thrive in a relationship-focused environment, we'd love to connect with you.

Our office offers comprehensive dental care, advanced technology, and a collaborative team culture where every employee has the opportunity to grow professionally while making a meaningful impact.

Why Join Watts Dental?

We believe our success comes from investing in our people. When you join Watts Dental, you'll become part of a team that values development, collaboration, and patient-centered care.

What You Can Expect

• Opportunities to work closely with dentists, hygienists, and specialty providers.
• Exposure to a broad range of dental treatments and services.
• A modern practice environment focused on innovation and patient experience.
• Leadership that supports learning, professional growth, and career advancement.
• A positive workplace where teamwork and mutual respect are part of everyday life.

Position Overview

The Treatment & Patient Financial Specialist serves as a trusted resource for patients by helping them understand recommended treatment and available financial solutions.

Responsibilities

• Review treatment recommendations with patients in a clear and easy-to-understand manner.
• Discuss insurance benefits, estimated out-of-pocket expenses, and financing options.
• Help patients make informed decisions regarding their oral health care.
• Coordinate treatment scheduling and ensure a smooth transition between clinical and administrative teams.
• Monitor and follow up on outstanding treatment plans.
• Maintain organized and accurate patient records.
• Deliver outstanding customer service while creating a supportive patient experience.

What We're Looking For

Successful candidates are professional communicators who enjoy helping others and can balance attention to detail with strong interpersonal skills.

Preferred Qualifications

• Experience in dental treatment coordination, patient services, healthcare administration, or financial counseling.
• Ability to confidently explain financial information in a compassionate and professional manner.
• Strong organizational and time-management skills.
• Comfortable working in a fast-paced, team-oriented environment.
• Proficiency with computer systems and patient management software.
• Positive attitude and commitment to excellent customer service.

Compensation & Benefits

Pay Range: $24.00-$30.00 per hour

Additional Earning Potential:

• Performance-based bonus opportunities

Benefits Include:

• Medical, dental, and vision coverage
• Short-term and long-term disability plans
• Paid Time Off (PTO)
• 401(k) with employer match
• Career development and professional growth opportunities
• Family-friendly culture that supports work-life balance

Our Team Values

At Watts Dental, our culture is guided by the principles that shape how we care for patients and support one another.

Integrity

We act with honesty, accountability, and transparency in everything we do.

Compassion

We strive to create personalized experiences built on empathy, respect, and understanding.

Initiative

We seek solutions, embrace challenges, and continually look for ways to improve.

Growth

We welcome new ideas, adapt to change, and pursue opportunities to learn.

Collaboration

We work together to create positive outcomes for our patients, team members, and community.

Schedule

Monday: 8:30 AM - 6:00 PM
Tuesday - Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 1:00 PM

Make a Difference Every Day

This is more than a coordination role. It's an opportunity to help patients gain access to treatment that can improve their health, confidence, and quality of life.