Dental Office Associate - Patient Experience & Admin

Howard-Family-Dental; Bluffton (SC); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Flexible spending account

PTO & holidays

401K

Daily Pay

CE opportunities

Employee assistance program

Job summary

Howard-Family-Dental in Bluffton, SC seeks a full-time Business Associate to be the welcoming heart of the practice, handling calls, verifying insurance, posting charges, and supporting patient flow. You will help maintain efficient operations and contribute to a positive patient experience.

The role requires a high school diploma, strong communication skills, and a willingness to learn. Benefits include health coverage, 401K, PTO, and opportunities for growth within a team-focused environment.

Qualifications

• High school diploma.
• Strong communication skills.
• Eagerness to learn and grow.
• Background check and drug screen required.

Responsibilities

• Ensures the telephone is answered in a timely and professional fashion.
• Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
• Ensures all insurance is verified and communicated to clinical staff and patients.
• Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
• Ensures all accounts are properly credited when payment is received.
• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
• Actively participates in recall program to ensure goals are achieved.

Skills

Strong communication skills

Eagerness to learn and grow

Education

High school diploma

Job description

Howard-Family-Dental in Bluffton, SC seeks a full-time Business Associate to be the welcoming heart of the practice, handling calls, verifying insurance, posting charges, and supporting patient flow. You will help maintain efficient operations and contribute to a positive patient experience.

The role requires a high school diploma, strong communication skills, and a willingness to learn. Benefits include health coverage, 401K, PTO, and opportunities for growth within a team-focused environment.