Dental Lab Coordinator

Remote Area Medical - RAM®; Rockford (TN); On-site; USD 53,000 - 65,000; Full time

Job summary

Remote Area Medical in Rockford, TN seeks a Mobile Denture Lab Supervisor to lead the Digital Dental Technician team during clinic events, staffing, and volunteer coordination. You will supervise, schedule, and oversee day-to-day operations, ensuring compliance and high-quality denture lab work.

You will train and mentor technicians, coordinate with Clinic and Volunteer teams, manage inventory, and report on lab operations and performance.

Qualifications

• Must have high school diploma/GED or 3–5 years of direct laboratory work experience
• 3+ years of supervisory or team leadership experience in a dental laboratory or clinical setting
• Experience with dental CAD/CAM software and digital dentistry workflows preferred
• Strong leadership, communication, and organizational skills
• Working knowledge of HIPAA and PHI requirements

Responsibilities

• Lead the mobile denture lab operations during clinic events, supervising, scheduling, and overseeing the Digital Dental Technician team and volunteers
• Ensure pre-clinic requirements are completed (restocking, equipment servicing, inventory coordination) and post-clinic duties (unloading, data entry, patient follow-up)
• Keep mobile denture lab and operatory staffed, stocked, and operational throughout clinic hours
• Ensure HIPAA-compliant handling of denture-specific patient forms and PHI with proper signatures
• Provide training, mentorship, and performance feedback to Digital Dental Technicians and volunteers
• Develop reports on lab operations, usage, and team performance
• Adapt to updated workflows and technologies as rolled out
• Perform other duties as directed by Management Team

Skills

Supervisory experience

Leadership

HIPAA knowledge

Communication skills

Public speaking

Dental CAD/CAM software

Organizational skills

Education

High school diploma or GED

Two-year dental lab certification

Tools

Dental CAD/CAM software

Digital dentistry workflows

Job description

• Build and maintain strategic relationships with supervisors, personnel, volunteers, and partners to support department and organizational goals
• Work closely with Clinic and Volunteer Coordinators and other Field and Volunteer Operations teams to help execute RAM's mission
• Serve as the leader for mobile denture lab operations during clinic events, directly supervising, scheduling, and providing day-to-day oversight of the Digital Dental Technician team, staffing, and volunteer assignments
• Ensuring team completion of all pre-clinic requirements (restocking, equipment servicing, coordination with Inventory, Clinic, and Volunteer departments) and post-clinic duties (unloading, inventory assessment, data entry, and patient follow-up)
• Ensure the mobile denture lab and operatory remain fully staffed, stocked, and operational throughout clinic hours, with technicians proactively monitoring flow
• Oversee HIPAA-compliant completion and handling of denture-specific patient forms and PHI, ensuring accuracy and proper signatures before patient discharge
• Ensure team members stay productively engaged on non-clinic days through professional development, expedition prep, and timely patient communication
• Support media and public engagement by ensuring lab tours, interviews, and public remarks follow the RAM Media Playbook, brand guidelines, and media training
• Adopt and execute updated workflows, technology, and best practices as they're rolled out
• Maintain equipment, supplies, and appearance of mobile denture labs, ensuring completeness, accuracy, and high-quality standards are held for all appliances manufactured.
• Provide regular reports on lab operations, usage, and team performance
• Train, mentor, and evaluate Digital Dental Technicians, and assist volunteers as needed
• Perform other tasks and duties as directed by the Management Team

Job Responsibilities

• Build and maintain strategic relationships with supervisors, personnel, volunteers, and partners to support department and organizational goals
• Work closely with Clinic and Volunteer Coordinators and other Field and Volunteer Operations teams to help execute RAM's mission
• Serve as the leader for mobile denture lab operations during clinic events, directly supervising, scheduling, and providing day-to-day oversight of the Digital Dental Technician team, staffing, and volunteer assignments
• Ensuring team completion of all pre-clinic requirements (restocking, equipment servicing, coordination with Inventory, Clinic, and Volunteer departments) and post-clinic duties (unloading, inventory assessment, data entry, and patient follow-up)
• Ensure the mobile denture lab and operatory remain fully staffed, stocked, and operational throughout clinic hours, with technicians proactively monitoring flow
• Oversee HIPAA-compliant completion and handling of denture-specific patient forms and PHI, ensuring accuracy and proper signatures before patient discharge
• Ensure team members stay productively engaged on non-clinic days through professional development, expedition prep, and timely patient communication
• Support media and public engagement by ensuring lab tours, interviews, and public remarks follow the RAM Media Playbook, brand guidelines, and media training
• Adopt and execute updated workflows, technology, and best practices as they're rolled out
• Maintain equipment, supplies, and appearance of mobile denture labs, ensuring completeness, accuracy, and high-quality standards are held for all appliances manufactured.
• Provide regular reports on lab operations, usage, and team performance
• Train, mentor, and evaluate Digital Dental Technicians, and assist volunteers as needed
• Perform other tasks and duties as directed by the Management Team

About Remote Area Medical

• Build and maintain strategic relationships with supervisors, personnel, volunteers, and partners to support department and organizational goals
• Work closely with Clinic and Volunteer Coordinators and other Field and Volunteer Operations teams to help execute RAM's mission
• Serve as the leader for mobile denture lab operations during clinic events, directly supervising, scheduling, and providing day-to-day oversight of the Digital Dental Technician team, staffing, and volunteer assignments
• Ensuring team completion of all pre-clinic requirements (restocking, equipment servicing, coordination with Inventory, Clinic, and Volunteer departments) and post-clinic duties (unloading, inventory assessment, data entry, and patient follow-up)
• Ensure the mobile denture lab and operatory remain fully staffed, stocked, and operational throughout clinic hours, with technicians proactively monitoring flow
• Oversee HIPAA-compliant completion and handling of denture-specific patient forms and PHI, ensuring accuracy and proper signatures before patient discharge
• Ensure team members stay productively engaged on non-clinic days through professional development, expedition prep, and timely patient communication
• Support media and public engagement by ensuring lab tours, interviews, and public remarks follow the RAM Media Playbook, brand guidelines, and media training
• Adopt and execute updated workflows, technology, and best practices as they're rolled out
• Maintain equipment, supplies, and appearance of mobile denture labs, ensuring completeness, accuracy, and high-quality standards are held for all appliances manufactured.
• Provide regular reports on lab operations, usage, and team performance
• Train, mentor, and evaluate Digital Dental Technicians, and assist volunteers as needed
• Perform other tasks and duties as directed by the Management Team

Job Requirements

• Must have a high school diploma/GED and have completed a two-year certification program, or 3-5 years of direct laboratory work experience
• 3+ years of supervisory or team leadership experience in a dental laboratory or clinical setting
• Experience with dental CAD/CAM software and digital dentistry workflows preferred
• Strong leadership, communication, and organizational skills
• Working knowledge of HIPAA and PHI requirements
• Comfortability as a public-facing representative of the organization
• Weekend and multiple overnight travel

Physical Requirements

• Must be able to stand/sit for extended periods of time
• Must be able to lift 50lbs.
• Must have a valid driver's license and be willing to drive RAM vehicles
• Must be proficient in verbal, nonverbal, and written communication skills

Pay: $58,656