Dental Insurance Operations Specialist

UCLA; Los Angeles (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

The University of California, Los Angeles (UCLA) Faculty Group Dental Practice seeks an Insurance Operations Coordinator to oversee the billing of dental claims, audit patient accounts, and process resubmissions for denials or errors in a busy clinic.

This role also handles patient inquiries about insurance coverage and benefits, provides backup office support, and ensures accurate data entry while communicating clearly with practitioners and patients in a fast-paced environment.

Qualifications

• Knowledge of dental terminology and dental procedures (Required)
• Data entry skills to enter accurate patient and insurance information and payments (Required)
• Effective communication with patients, co-workers and faculty (Required)
• Ability to adapt to interruptions and changes in a fast-paced environment (Required)
• Customer-focused approach in interactions (Required)
• Analytical skills to define and rectify concerns (Required)
• Maintaining confidentiality of patient, faculty and staff information (Required)
• Ability to organize work and determine priorities (Required)

Responsibilities

• Insurance Management - Oversees billing of dental claims, audits patient accounts, and processes claim resubmissions for denials or errors.
• Patient Counseling - Primary contact for inquiries regarding insurance coverage, benefits, and claims.
• Office Support - Provides backup support and assists with additional tasks as assigned by the Practice Manager.

Skills

Dental terminology

Data entry

Communication

Adaptability

Customer focus

Analytical thinking

Confidentiality

Prioritization

Job description

The University of California, Los Angeles (UCLA) Faculty Group Dental Practice seeks an Insurance Operations Coordinator to oversee the billing of dental claims, audit patient accounts, and process resubmissions for denials or errors in a busy clinic.

This role also handles patient inquiries about insurance coverage and benefits, provides backup office support, and ensures accurate data entry while communicating clearly with practitioners and patients in a fast-paced environment.