Dental Hygiene Assistant - Patchogue, NY

Babylon Dental Care; Village of Patchogue (NY); On-site; Full time

Job summary

Join a dynamic team dedicated to providing exceptional dental care and enhancing patient experiences. As a Hygiene Assistant, you will play a crucial role in supporting our busy hygiene department, ensuring patient satisfaction, and fostering a collaborative work environment. With comprehensive training and opportunities for professional growth, this position is perfect for someone eager to make a difference in the community. You'll enjoy competitive compensation, benefits, and a supportive atmosphere that values your contributions. If you're ready to embark on a fulfilling career journey, this opportunity awaits you!

Benefits

Competitive Compensation

Paid Holidays

Personal Time Off

Health Insurance Options

$2500 Dental Credit

401K with Employer Match

Monthly Team Bonus Opportunities

Sick Time Accrual from Day One

Qualifications

• 3+ years of customer service experience in a fast-paced environment.
• Ability to learn dental software and technologies to enhance patient care.

Responsibilities

• Assist in clinical operations and support patient care.
• Conduct patient experience tours and manage communication.
• Maintain hygiene rooms and follow safety protocols.

Skills

Customer Service

Teamwork

Communication

Multitasking

Empathy

Initiative

Detail Orientation

Bilingual (English and Spanish)

Education

High School Diploma or Equivalent

College Degree (Optional)

Tools

Dentrix Ascend

Job description

Hygiene Assistant position

"Treating people like family for over 41 years and creating an experience that exceeds an expectation"

Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Hygiene Assistant to infuse new energy into our Hygiene team. Our Gateway Plaza location in Patchogue, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional.

What you can expect:

A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role.

Training! We will train you to become a great Hygiene Assistant and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Hygiene Assistants have moved into roles as Dental Assistants, Hygienists, Ortho Assistants and even Clinical Administrators.

We give plenty of support and we’re with you every step of the way! You start your BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as a Hygiene Assistant.

What we will ask of you:

Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The sky’s the limit!

Our hygiene department is very busy so we need someone who is:

• Reliable and team orientated.
• Out of the box thinker and collaborative to support the teams' growth.
• Empathic and compassionate.
• Ability to multi-task in a fast paced environment.
• Comfortable in patient communication and connection.
• Open to learn all about technologies that will enhance our patient care and service.
• Self motivated and takes initiative without constant direction.
• Calm under pressure, strong communicator.

We expect you to be personally responsible for being on-time and present for every shift you work, and always willing to go the extra mile for our patients!

Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software.

If you have dental experience, great! If not, any customer service or experience in the hospitality industry may be relatable to our practice needs and help you succeed in this role.

Here's an example of what a Hygiene Assistant, might do in a day:

• Assisting in opening or closing clinical side to Practice.
• Calling patients in from reception for treatment.
• Conduct patient experience tours, interview and give new patient notecards.
• Responsible in taking x-rays/wellness scans.
• Set up Hygiene rooms for next patient care appointment.
• Break down rooms after care, following all OSHA protocols.
• Taking impressions, making whitening trays and night guards.
• Delivering whitening trays/night guards to patients with care instructions.
• Sterilization duties and following all OSHA protocols.
• Lab clean up, when needed.
• Following Practice closing procedures.
• Filling out daily log sheets.
• Honor and enhance patient relationships.
• Follow Practice radio SOP.
• Comfortable with keeping up to date with email communications as the day goes on.
• Mentoring new team members when comfortable and can create value.
• Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home. Proudly sharing our service with others.
• Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise!

We're looking for someone who has:

• 3 or more years experience in a customer service environment.
• Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays.
• Experience providing exceptional hospitality-inspired customer service in a fast paced environment.
• Excellent attention to detail and high follow through.
• A positive, friendly, and enthusiastic attitude.
• Outstanding teamwork skills and the ability to work with a diverse group of people.
• Bi-lingual in English and Spanish welcomed.

Education:

• High school or equivalent (Required)
• College degree optional

Babylon Dental Care Perks:

• Competitive Compensation: Earn $18 to $20 per hour, reflective of your skills and dedication.
• Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one.
• Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.

Are you ready to make a tangible difference in people's lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team. Apply today and embark on a journey where your work truly matters.

Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations.

Also, get a firsthand view of what it’s like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB

We look forward to meeting you!