Dental Front Office Scheduling Assistant

Nansemond Suffolk Dentistry; Suffolk (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established dental practice is seeking a friendly and organized Dental Front Office Assistant to join its dedicated team in Suffolk, VA. This role is pivotal in ensuring a smooth and positive experience for patients, as you will be the first point of contact. Responsibilities include scheduling appointments, maintaining patient records, and assisting with billing inquiries. With competitive pay ranging from $16 to $27 per hour, this position offers a fantastic opportunity for individuals passionate about dental care to thrive in a supportive environment. If you have a knack for customer service and a desire to contribute to outstanding patient care, this could be the perfect fit for you.

Qualifications

• Exceptional customer service skills are essential for this role.
• Proficiency in appointment scheduling and billing procedures is required.

Responsibilities

• Welcome and assist patients upon their arrival at the dental office.
• Organize and maintain the office calendar by scheduling appointments.

Skills

Customer Service

Appointment Scheduling

Billing Procedures

Verbal Communication

Written Communication

Dental Insurance Knowledge

Job description

Rewritten job description for a Dental Front Office Assistant position: Nansemond Suffolk Dentistry is looking for a friendly and organized Dental Front Office Assistant to become part of our committed team in Suffolk, VA. Our top priority is delivering outstanding patient care within a friendly atmosphere. As the initial point of contact for our patients, you will have a crucial role in ensuring a smooth and positive experience. Your duties will involve appointment scheduling, maintaining patient records, and assisting with billing inquiries. We provide competitive pay between $16 and $27 per hour, creating an exciting opportunity for individuals passionate about dental care to develop and excel in a supportive team environment.

Responsibilities:

1. Welcome and assist patients upon their arrival at the dental office in Suffolk, VA.
2. Efficiently organize and maintain the office calendar by scheduling appointments promptly.
3. Thoroughly verify dental insurance benefits and accurately process insurance claims to support patients.
4. Provide exceptional customer service by promptly answering phone calls and emails from patients.
5. Safeguard patient records, ensuring the confidentiality of sensitive information is maintained at all times.

Qualifications:

1. Must have exceptional skills in providing top-notch customer service to patients.
2. Proficiency in efficiently handling patient appointment scheduling and billing procedures is required.
3. Strong verbal and written communication abilities are a must.
4. Knowledge of dental insurance processes is essential.
5. Candidates should possess US Work Authorization and have availability for both full-time and part-time positions.

Compensation:

$16- $27 hourly