Dental Front Office Coordinator - Brothers Dental and Implants

Shelby American, Inc.; San Francisco (CA); On-site; USD 100,000 - 125,000; Part time

Job summary

An established industry player in dental care is seeking a friendly and motivated Front Office Coordinator to enhance patient experiences and office productivity. This pivotal role involves greeting patients, managing schedules, and ensuring compliance with regulations. The ideal candidate will possess excellent communication and organizational skills, along with a commitment to patient advocacy. Join a supportive team that values equity, diversity, and inclusion, and contribute to a welcoming environment where every team member can thrive. This is an exciting opportunity to grow within a dynamic office setting, with the potential for future full-time employment.

Qualifications

• 1 year dental office experience preferred.
• Excellent organizational and interpersonal skills required.

Responsibilities

• Greet and check in all patients in a friendly manner.
• Maintain productive schedules and confirm appointments.
• Respond to patient billing and treatment inquiries.

Skills

Organizational Skills

Interpersonal Communication

Multitasking

Patient Advocacy

Microsoft Office Proficiency

Education

High School Diploma or GED

Tools

Open Dental

Job description

Description

Brothers Dental and Implants is looking for a friendly and motivated front office coordinator to join their team. The front office coordinator play an essential role in our patients' experience as well as the productivity of the office. The primary role of the front office coordinator is to greet and check in patients, maintain schedules, collect co-pays, and provide a comfortable and welcoming experience for all patients.

This position will report to the Office Manager. The hourly salary range for this position is $25-$29 per hour depending on experience.

What You’ll Be Accountable For

• Greet and check in all patients in a friendly and professional manner.
• Maintain productive schedules and confirm appointments.
• Gain financial commitment from patients and collect co-payments.
• Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
• Respond to patient billing, treatment, and benefit inquiries.
• Other duties and responsibilities as assigned by the office manager.

Schedule:

Part-time: Monday, Wednesday and Friday 830am-5pm (will move to full time in the future)

Pay:

$25-$29/hr, depending on experience

Requirements

Qualifications

• High school diploma or general education degree (GED) or equivalent
• 1 year dental office experience preferred
• Excellent organizational skills
• Excellent interpersonal communication skills
• Patient advocate; empathetic, adaptable, and ethical
• Ability to multitask effectively
• Proficient in Microsoft Office
• Open Dental experience a plus

Commitment to Equity, Diversity, and Inclusion (EDI)

• Mosaic Dental Collective is committed to growing and celebrating our diverse, people-powered culture. We embrace and encourage the many varied, wonderful differences that our workforce embodies. Together we cultivate human connections that empower each of us to bring our authentic and unique selves to work every day. We expect that Mosaic Dental Collective employees treat each other with respect, seek to understand our differences, and work to find commonalities, building up our Mosaic community as one team.

Work Environment

• This position operates in an office environment which includes working with and operating phones, computers, fax machines, copiers, and other office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, stand, sit, bend, stoop, reach, carry, use hands, and eyes. Specific vision abilities required by this job include close vision.
• Location: 2001 Van Ness Ave Suite 400 San Francisco, CA 94109
• Reports To: Office Manager
• Department: Front Office
• FLSA Status: Non-exempt

Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice.