Dental Front Office

Heartland Dental LLC; Orlando (FL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid holidays

PTO

On-demand Daily Pay

Job summary

Heartland Dental LLC in Orlando, FL seeks a Dental Front Office professional. This role includes greeting patients, managing front office tasks, and utilizing Dentrix for scheduling. Applicants should have strong communication and organizational skills with experience in a customer-centric environment. The position offers competitive benefits, education opportunities, and a steady career path in a secure company. Remote training is available, and compliance with safety regulations is required.

Qualifications

• Experience in a fast-paced environment prioritizing customer service.
• Excellent communication and organizational skills required.
• Understanding of HIPAA for handling patient information.

Responsibilities

• Greet and welcome patients in the office.
• Manage front office responsibilities including answering phones.
• Utilize Dentrix for scheduling and patient records.

Skills

Customer-centric service

Communication skills

Organizational skills

Tools

Dentrix

Job description

Dental Front Office, Orlando FL

Mon-Fri schedule. NO WEEKENDS! GREAT opportunity to join a GREAT company.

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year
• As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.