Dental Front Desk Team Member

Hialeah Dental Office; Hialeah (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A dental office in Hialeah is seeking a Dental Front Desk Team Member to enhance patient communication and provide excellent customer service. Responsibilities include managing appointments and ensuring a welcoming atmosphere. The role requires strong customer service skills and knowledge of insurance verification processes. Hourly pay ranges from $16.00 to $18.00 based on experience. An enriching work environment is emphasized, valuing team members as family.

Benefits

401K

Paid Vacations and Time off

Qualifications

• Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.
• Strong customer service skills with the ability to handle inquiries and resolve issues effectively.
• Knowledge of insurance verification processes and coding (ICD-10) is advantageous.

Responsibilities

• Greet and assist patients as they arrive at the office, ensuring a welcoming atmosphere.
• Manage appointment scheduling and confirmations using Open Dental software.
• Maintain accurate medical records, including coding using ICD-10 standards.

Skills

Bilingualism

Customer service skills

Insurance knowledge (ICD-10)

Tools

Open Dental software

Job description

Join to apply for the Dental Front Desk Team Member role at Hialeah Dental Office

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Join to apply for the Dental Front Desk Team Member role at Hialeah Dental Office

• Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations
• Strong customer service skills with the ability to handle inquiries and resolve issues effectively
• Knowledge of insurance verification processes and coding (ICD-10) is advantageous
• Hialeah, FL 33014 (Required)
  
  
• Pay: From $16.00-$18.00 per hour or based on experience
• 401K
• Paid Vacations and Time off after probation periods
• Monday to Friday
  
  

Qualifications

Job Description

• Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations
• Strong customer service skills with the ability to handle inquiries and resolve issues effectively
• Knowledge of insurance verification processes and coding (ICD-10) is advantageous
• Hialeah, FL 33014 (Required)
  
  

Benefits

• Pay: From $16.00-$18.00 per hour or based on experience
• 401K
• Paid Vacations and Time off after probation periods
• Monday to Friday
  
  

Responsibilities

• We are seeking a dedicated and organized Front Desk team member to join our team
• The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth operations at the front desk
• This role is crucial in managing appointments, handling inquiries, and maintaining accurate medical records within a dental or medical office environment
• Greet and assist patients as they arrive at the office, ensuring a welcoming atmosphere
• Manage appointment scheduling and confirmations using Open Dental software
• If needed, perform insurance verification and assist patients with understanding their benefits
• Maintain accurate medical records, including coding using ICD-10 standards
• Handle incoming calls and respond to inquiries in a professional manner
• Process patient check-ins and check-outs efficiently while ensuring all necessary documentation is completed
• Provide support for dental or medical staff as needed, including coordinating with other departments
• Uphold confidentiality and comply with HIPAA regulations regarding patient information
  
  

Job Description

Job Summary

We are seeking a dedicated and organized Front Desk Team Member to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth operations at the front desk. This role is crucial in managing appointments, handling inquiries, and maintaining accurate medical records within a dental or medical office environment.

Responsibilities

Greet and assist patients as they arrive at the office, ensuring a welcoming atmosphere.

Manage appointment scheduling and confirmations using Open Dental software.

Perform insurance verification and assist patients with understanding their benefits.

Maintain accurate medical records, including coding using ICD-10 standards.

Handle incoming calls and respond to inquiries in a professional manner.

Process patient check-ins and check-outs efficiently while ensuring all necessary documentation is completed.

Provide support for dental or medical staff as needed, including coordinating with other departments.

Uphold confidentiality and comply with HIPAA regulations regarding patient information.

Experience

Previous experience as a Front Desk Receptionist in a dental or medical office is preferred.

Familiarity with Open Dental software is a plus.

Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.

Strong customer service skills with the ability to handle inquiries and resolve issues effectively.

Knowledge of insurance verification processes and coding (ICD-10) is advantageous.

We invite qualified candidates who are passionate about providing excellent service in a healthcare setting to apply for this rewarding opportunity as a Front Desk Team Member Receptionist.

Job Type: Full-time

Pay: From $16.00-$18.00 per hour or based on experience

Schedule:

Monday to Friday

Ability to Commute:

Hialeah, FL 33014 (Required)

Ability to Relocate:

Hialeah, FL 33014: Relocate before starting work (Preferred)

Work Location: In person

Company Description

Hialeah Dental Family – Where Passion Meets Purpose!

Imagine waking up each morning excited to go to work, not just because you’re clocking in, but because you’re walking into a space filled with warmth, laughter, and purpose. At the Hialeah Dental Office of Dr. Susette Fuentes, this is your new reality.

Here, dentistry isn’t just a job. It’s a calling. Led by the deeply respected and compassionate Dr. Susette Fuentes, our office is a beacon of excellence and heart in the Hialeah community — combining the highest level of clinical care with a culture that feels more like family than staff.

We don’t just fix smiles — we transform lives, and that starts with our own team.

Why You’ll Fall in Love With Working Here:

You Matter, Your ideas, your growth, and your well-being are our top priority.

Mentorship That Inspires Dr. Fuentes leads with wisdom and heart. Her reputation for nurturing talent and empowering team members is unmatched.

A Space That Feels Like Home. From the scent of fresh Cuban cafecito in the morning to the uplifting music and joy in every hallway, this isn’t a clinic it’s a sanctuary.

Cutting-Edge Dentistry Meets Compassion. We’re modern, we’re progressive, and we treat patients like family. No quotas. Just quality care and connection.

Celebrated Culture – Birthdays are big. Milestones are sacred. Wins are shared. Our team laughs together, learns together, and lifts one another every single day.

Who Thrives Here?

People who want more than a paycheck. People who are tired of being just another number. People with big hearts, a thirst to learn, and a deep desire to make a difference. People like you.

So if you’re looking for a job, keep scrolling.

But if you’re ready to find your purpose, step into your potential, and join a place where your soul and your skills are equally valued...

Then Hialeah Dental Office is already calling your name.

We’re not just offering a job, we’re offering a second family.

Hialeah Dental Family – Where Passion Meets Purpose! Imagine waking up each morning excited to go to work, not just because you’re clocking in, but because you’re walking into a space filled with warmth, laughter, and purpose. At the Hialeah Dental Office of Dr. Susette Fuentes, this is your new reality. Here, dentistry isn’t just a job. It’s a calling. Led by the deeply respected and compassionate Dr. Susette Fuentes, our office is a beacon of excellence and heart in the Hialeah community — combining the highest level of clinical care with a culture that feels more like family than staff. We don’t just fix smiles — we transform lives, and that starts with our own team. Why You’ll Fall in Love With Working Here: You Matter, Your ideas, your growth, and your well-being are our top priority. Mentorship That Inspires Dr. Fuentes leads with wisdom and heart. Her reputation for nurturing talent and empowering team members is unmatched. A Space That Feels Like Home. From the scent of fresh Cuban cafecito in the morning to the uplifting music and joy in every hallway, this isn’t a clinic it’s a sanctuary. Cutting-Edge Dentistry Meets Compassion. We’re modern, we’re progressive, and we treat patients like family. No quotas. Just quality care and connection. Celebrated Culture – Birthdays are big. Milestones are sacred. Wins are shared. Our team laughs together, learns together, and lifts one another every single day. Who Thrives Here? People who want more than a paycheck. People who are tired of being just another number. People with big hearts, a thirst to learn, and a deep desire to make a difference. People like you. So if you’re looking for a job, keep scrolling. But if you’re ready to find your purpose, step into your potential, and join a place where your soul and your skills are equally valued... Then Hialeah Dental Office is already calling your name. We’re not just offering a job, we’re offering a second family.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Dentists

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