Dental Front Desk & Patient Experience Specialist

Guardian Dentistry; New York (NY); Hybrid; USD 39,000 - 41,000; Full time

Benefits offered by this job

Guaranteed hourly rate

Paid vacation

Paid holidays

401k with match

Health, dental, and vision

Life Insurance

Disability Insurance

Flexible schedules

Non-Exempt

Job summary

Gotham Dental in New York, NY is seeking a friendly, well-organized front desk receptionist to greet patients and create a positive experience while they wait for the Dentist or Hygienist. You will answer phones, schedule doctor and hygienist appointments, and help manage patient flow in a fast-paced office.

This role emphasizes professionalism, strong communication, and multitasking, with responsibilities including insurance verifications, billing assistance, and patient service.

Qualifications

• 2-3 years experience preferred
• Associates Degree preferred
• Outstanding professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients

Responsibilities

• Completes daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Customer service

Communication

Multitasking

Professionalism

Education

Associate degree

Job description

Gotham Dental in New York, NY is seeking a friendly, well-organized front desk receptionist to greet patients and create a positive experience while they wait for the Dentist or Hygienist. You will answer phones, schedule doctor and hygienist appointments, and help manage patient flow in a fast-paced office.

This role emphasizes professionalism, strong communication, and multitasking, with responsibilities including insurance verifications, billing assistance, and patient service.