Dental Front Desk & Patient Experience Specialist

Guardian Dentistry; Fort Walton Beach (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Hourly pay: $17.50–$20.00

Paid Vacation

Paid Holidays

401k with match

Health, dental, vision

Life Insurance

Flexible schedules

Job summary

Tony Clark DMD is seeking a dynamic Front Desk professional in Fort Walton Beach, FL. The role focuses on greeting patients, managing phone calls, and coordinating doctor and hygienist schedules to ensure a smooth patient experience.

The ideal candidate will have 2–3 years of front desk experience, an Associate degree preferred, and strong interpersonal and communication skills to support a welcoming office environment.

Qualifications

• 2-3 years experience preferred.
• Associates Degree preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Interpersonal skills

Communication

Phone etiquette

Organization

Education

Associate degree

Job description

Tony Clark DMD is seeking a dynamic Front Desk professional in Fort Walton Beach, FL. The role focuses on greeting patients, managing phone calls, and coordinating doctor and hygienist schedules to ensure a smooth patient experience.

The ideal candidate will have 2–3 years of front desk experience, an Associate degree preferred, and strong interpersonal and communication skills to support a welcoming office environment.